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Not able to view multiple file tagging.

vaibhav2288

Hi All,
In the teamsite, I am able to tag mutiple files at one time using
File->Tag . I select number of files and click on the File -> Tag then fill the information and save it. Then all the selected files have EA set as metadata.

But when I select multiple files which are already tagged, and click on the File -> Tag then all the fields are blank.
When I select the single file which is alredy tagged then I am able to see the tagged fields.

Can anyone help me on this ? Why I am not able to see the values when multiple files are selected for viewing tags ?

TS : 6.7.2 Service pack-2
OS -Windows 2003

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Comments

Rick Poulin

Does the problem only occur on specific files or any set of files? (I'm thinking there may be a character in one of your metadata elements that's not being handled properly by the UI when loading multiples)

Do you get a JavaScript error? (Use firebug to look for that -- IE sometimes masks them when things get loaded in different frames)

vaibhav2288

Does the problem only occur on specific files or any set of files? (I'm thinking there may be a character in one of your metadata elements that's not being handled properly by the UI when loading multiples)

Do you get a JavaScript error? (Use firebug to look for that -- IE sometimes masks them when things get loaded in different frames)

Hi rpoulin, thanks for response....
It occurs for all the files, not for any specific file or set of files.

It does not give any javascript error, I have also checked it with firebug....

Multiple file tagging is allowed in this version of Teamsite, but why it's not working while display multiple files?

Adam Stoller

Are you using the old tagger via IWHOME/local/config/datacapture.cfg or the new TagUI?

It might help if you post the appropriate DCT specification for the files you are trying to tag - perhaps there's an issue with that specification (though why it would work for single-file tagging and not multi-file tagging isn't clear)

vaibhav2288

Are you using the old tagger via IWHOME/local/config/datacapture.cfg or the new TagUI?

It might help if you post the appropriate DCT specification for the files you are trying to tag - perhaps there's an issue with that specification (though why it would work for single-file tagging and not multi-file tagging isn't clear)

Hi ghoti, thanks for reply...

I am using old tagger via IWHOME/local/config/datacapture.cfg
I have attached the DCT code bellow.

When I select single file and click on tag, I can see all the metadata associated with this file.

But when I select multiple files, then I am getting blank in metadata fields...

Adam Stoller

Hi ghoti, thanks for reply...

I am using old tagger via IWHOME/local/config/datacapture.cfg
I have attached the DCT code bellow.

When I select single file and click on tag, I can see all the metadata associated with this file.

But when I select multiple files, then I am getting blank in metadata fields...

Hmm - does the problem happen with both "Forms" and "Policies"?
Are you selecting files that only belong to one or the other ruleset - or files that could belong to either-or-both the rulesets?

Have you looked through all the various log files (IWHOME/local/logs, IWHOME/local/logs/iwui) to see if there are any messages that might correlate with the action of attempting the multi-file tagging?

vaibhav2288

Hmm - does the problem happen with both "Forms" and "Policies"?
Are you selecting files that only belong to one or the other ruleset - or files that could belong to either-or-both the rulesets?

Have you looked through all the various log files (IWHOME/local/logs, IWHOME/local/logs/iwui) to see if there are any messages that might correlate with the action of attempting the multi-file tagging?

Hi ghoti...thanks for reply..

It is problem with both the "Forms" and "Policies".

Uptill now I was selecting multiple files from the only one ruleset. But response was a blank values in the field.

But as you said I selected multiple files from different rulesets, got an error .
I have attached the screnshot bellow.

Also only one logs gets updated which is "iwhome\teamsite\local\logs\iwui\servletd_out.log"

Logs for different scenario is also attached bellow. I think problem with the java class which throws an exception....

I have analysed the logs, but now able to find out actual problem...Can you please provide some solution for this.....

Thanks....

Adam Stoller

It looks like the problem is with this part of the datacapture.cfg:[html]
Metadata that are associated with the asset.

[/html]

...
2011-06-28 02:21:56,661 [http-8080-2] ERROR com.interwoven.ui.tagui.util.DCTMergeManager () - verifyChildElementsEqual: Exception: item null child Elemnt  not found. 
...

Try replacing the inline with a standard item element to verify that is the problem.
If so - try verifying that the metadata_tagging.ipl script compiles cleanly.
Although usually the inline statement can appear anywhere, it's possible that the old tagui won't accept it within view tags.

vaibhav2288

It looks like the problem is with this part of the datacapture.cfg:[html]
Metadata that are associated with the asset.

[/html]
...
2011-06-28 02:21:56,661 [http-8080-2] ERROR com.interwoven.ui.tagui.util.DCTMergeManager () - verifyChildElementsEqual: Exception: item null child Elemnt  not found. 
...
Try replacing the inline with a standard item element to verify that is the problem.
If so - try verifying that the metadata_tagging.ipl script compiles cleanly.
Although usually the inline statement can appear anywhere, it's possible that the old tagui won't accept it within view tags.

Hi ghoti..thanks for this valueable response....

I run and compiled the metadata_tagging.tpl, It is working fine with no errors.

I want to ask you, when we view the metadata by selecting the file and click Tag ...It fetches the value from the EA of that file and display it on tag UI.

Do you know where is the code for fetching of EA from file and display it on tag UI is written ? or it uses the same file i.e datacapture.cfg to show that metadata to user.

Also Is this metadata is also stored in the file or dcr format or only set as EA of that file ?

The inline works for the one file, But can this problem is with multiple file inline calling of the code?

Adam Stoller

Hi ghoti..thanks for this valueable response....

I run and compiled the metadata_tagging.tpl, It is working fine with no errors.

I want to ask you, when we view the metadata by selecting the file and click Tag ...It fetches the value from the EA of that file and display it on tag UI.

Do you know where is the code for fetching of EA from file and display it on tag UI is written ? or it uses the same file i.e datacapture.cfg to show that metadata to user.

Also Is this metadata is also stored in the file or dcr format or only set as EA of that file ?

The above are pretty basic questions that you should already know the answers for via reading the manuals and/or getting some basic vendor training - however:

vaibhav2288

[QUOTE=ghoti]The above are pretty basic questions that you should already know the answers for via reading the manuals and/or getting some basic vendor training - however:

Hi ghoti, thanks...The inline script makes call to database using perl DBI module.It fetches the values from the database and puts all the values in the combo box and user can select from that value. I think problem might be with the multiple connctions to database at one time which doesn't retrieve values from database. I will try to create the code which makes simultaneous connections to database and will post on whether it is resolved with it ot not...Thanks.....

Adam Stoller

Hi ghoti, thanks...

The inline script makes call to database using perl DBI module.
It fetches the values from the database and puts all the values in the combo box and user can select from that value.
I think problem might be with the multiple connctions to database at one time which doesn't retrieve values from database.
I will try to create the code which makes simultaneous connections to database and will post on whether it is resolved with it ot not...

Thanks.....

Another possibility - something that I think either Nipper or Boris suggested in the past (I've never had to try it out) is to make one inline call during init() to fetch the data from the DB and store the information within one (or more) hidden field(s) within the DCT or stored as a JavaScript structure within the FormAPI layer [?] - so that your replicants can fetch the information from there rather than making N DBI calls.

vaibhav2288

Another possibility - something that I think either Nipper or Boris suggested in the past (I've never had to try it out) is to make one inline call during init() to fetch the data from the DB and store the information within one (or more) hidden field(s) within the DCT or stored as a JavaScript structure within the FormAPI layer [?] - so that your replicants can fetch the information from there rather than making N DBI calls.

Thanks ghoti....

But if the 3 files were selected, then does that means 3 times the init() function of the datacapture.cfg metadata tagging DCT would be called when tag is clicked, and it would fetch the values stored by the javascript structure or dct hidden fields.....

Adam Stoller

Thanks ghoti....

But if the 3 files were selected, then does that means 3 times the init() function of the datacapture.cfg metadata tagging DCT would be called when tag is clicked, and it would fetch the values stored by the javascript structure or dct hidden fields.....

Oops sorry - I forgot you were dealing with tagging and not regular FormsPublisher. I don't think the approach I suggested (based on someone else's approach for FormsPublisher) will work in this case.

You could have an automated process that periodically queries the DB and creates / updates a static file with the information and change your inlines to just read and spit back out that data. It's not as "dynamic" as the original intent of the code was probably meant to be, but it should alleviate the multiple DB connection issue.

vaibhav2288

Oops sorry - I forgot you were dealing with tagging and not regular FormsPublisher. I don't think the approach I suggested (based on someone else's approach for FormsPublisher) will work in this case.

You could have an automated process that periodically queries the DB and creates / updates a static file with the information and change your inlines to just read and spit back out that data. It's not as "dynamic" as the original intent of the code was probably meant to be, but it should alleviate the multiple DB connection issue.

ohhhh.......I will try to create such proccess and code....Will update on that...

Thanks ghoti...for all your quick suggestions..It really helps me to go deep in the issue and work on it.

vaibhav2288

ohhhh.......I will try to create such proccess and code....Will update on that...

Thanks ghoti...for all your quick suggestions..It really helps me to go deep in the issue and work on it.

Thanks ghoti....issue has been resolved...
There was a database fetch problem in the inline script file. I have written a code, now it manipulates the connections for single items one at a time and properly fetches a value without overwriting.....

Thanks again for all your help....

worries

can you post the logic you have implemented

vaibhav2288

can you post the logic you have implemented

Previously, I had the code for items in the inline script, it was returning the Items with all the options, But at the same time options of one items override the options of other items and hence the prevously selected value in the metadata capture screen of DCR is getting blank at last.

Now, I am just returning the options and items tag are written into the datacapture.cfg. Hence on the basis of input to the inline script it retutrns the proper options for one item at a time.