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Error in initiating Workflow through submit/new job.

vipulk

Hi,

I am getting "Internal Server Error" message when I try start any workflow.
I get below error in log file:


ERROR com.interwoven.modeler.commands.IwNewJobCommand () - Could not find available new_job workflow templates for user

I am attaching detail log. Could you please help me resolving the issue.

Server Information:
TS-7.1.0, Windows server 2003 R2 SP2.

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Comments

niti

Hi Vipul,

Check if you have configured the workflow for DELL2950 user in TeamSite as follows:
1. Configure workflow under Administration tab, by clicking on Manage Workflow link.
2. Add the vpath of the workarea from where your workflow will be available.
3. you have to give the commands which can initiate the workflow like submit, new_job, tt_data.
4. You can add the accessibility of this workflow to specific users, TS groups or TS roles.

After saving configurations, retry to initiate the workflow. The issue should be fixed.

interDev

Are you using Workflow Modeler or using the wft files? If it is Modeler, change the configuration file available_models.xml through Workflow tab under administration Console otherwise update available_templates.cfg file (Configurations tab under administration Console) to allow that user (or user role) to initiate the specific workflow from that branch.

Hi,

I am getting "Internal Server Error" message when I try start any workflow.
I get below error in log file:
ERROR com.interwoven.modeler.commands.IwNewJobCommand () - Could not find available new_job workflow templates for user 
I am attaching detail log. Could you please help me resolving the issue.

Server Information:
TS-7.1.0, Windows server 2003 R2 SP2.