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500 Internal Server Error on iw_cgi_wrapper.cgi
KristerS
We're running TeamSite 6.7.2 Service Pack 2, Patch: 10208, Build Number: 70044 on Windows Server 2003 (Standard Edition).
I've got a bunch of users who cannot access iw_cgi_wrapper.cgi -- they get a 500 Internal Server Error whenever they try to access it. A couple of us have no problems with it, however.
Thus far, all I can tell that's different about the two of us who can access it and the rest is that we're in a different group on the machine and our group had different access permissions.
So, I've changed permissions on the iw_cgi_wrapper.cgi file -- set it such that Everyone has Modify, Read & Execute, Read and Write permissions -- but that doesn't make a difference.
Unfortunately, nothing is showing up in any of the logs, so I can't tell what's going wrong.
Has anyone else encountered something like this? Any ideas how to fix it?
Thank you very much,
Krister
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Migrateduser
Is the file you are calling with the iw_cgi_wrapper.cgi line accessible to your users as well?
If you pull out all the logic in the script that it's calling and put it down to the bare minimum (ie hello world) does it work? Could just be an error in your script. That's what the error usually indicates.
Can you post the code that you are calling? We may see some issues with it that could be causing the error.
KristerS
Sorry, I knew I was forgetting something!
This is actually coming when a user tries to set metadata in a workflow task.
So, they are trying to get to
http://dwapp02wcm/iw-bin/iw_cgi_wrapper.cgi/iwmetadata.cgi
.
I have adjusted the permissions on iwmetadata.cgi and iwmetadata.ipl, so I'll see if that helps. Thanks for your help!
KristerS
Setting Read & Execute and Read permissions to Everyone on iwmetadata.cgi and iwmetadata.ipl didn't seem to do anything. However, if they go directly to any of these
http://dwapp02wcm/iw-bin/iwmetadata.cgi
http://dwapp02wcm/iw-bin/iwmetadata.ipl
http://dwapp02wcm/iw-cc/tag
The page(s) come up correctly.