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Front Office Configuration

System

Hi,

I installed Front Office cilent .When i am configuring through wizard it is giving the error like this

Could not connect to the Teamsite server

But igave teamsite server name and port correctly.

Do i need do anything otherthan this

Thanx in Advance

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Comments

tvaughan

did you configure iwwa.cfg ?

Migrateduser

Thanx for your reply.

I configured iwwa.cfg . I am able to configure in other systems.It is not working only one system.

I tried two other machines it is working without any problem.

The Machine which is not working has windows2000 professional
Thanx once again

Migrateduser

When I've seen the same behavior you describe (TFO server is up, but not being found by the TFO Config Wizard) it's usually because of some subtle error in the iwwa.cfg file. I've found it helpful to view the file in an editor with color-coding for the XML syntax of the file. Viewing the file with Internet Explorer works well for this.

You may also find it helpful to activate the TFO log files.

Migrateduser

Have you installed any SPs recently on the TeamSite server? If you installed SP2 (or SP3) recently, you might want to install the TFO patch from the support site?

Migrateduser

i checked iwwa.cfg in internet explorer it is ok.It is working in all systems except in one user machine.

when we try to install at the usermachine it is giving error like
teamsite server is not running or port number wrong.

Migrateduser

Is TeamSite operating properly? Can you bring up webdesk or webdeskpro?

Migrateduser

Teamsite is working Properly. Only i have problem with FrontOffice Client Configuration.

Thanx

Migrateduser

On another machine that is working, try logging in as the user who is having the problem. This is to isolate whether there is a problem with your iwwa.cfg or a machine issue.

Migrateduser

I am able to login with same user in other machine.

Migrateduser

Try enabling the TFO debug logs. Perhaps it might provide a clue.

TFO server

To enable TFO server side logging,

Add the following line to iw.cfg FrontOffice section: The example below shows the settings for Solaris.
[FrontOffice]
server_log_file=/var/adm/tfoserver.log
Make sure that the file /var/adm/tfoserver.log is writable by iwui.
Restart iwwebd using iwreset -ui command
TFO Client

To enable TFO client side logging,

Specify client registry settings under HKEY_CURRENT_USER\Software\Interwoven\TeamSite Front-Office
String Value Smiley Tongue

roxyLogFile, Value Data&colon; full path of the log file.

Kill iwserverproxysvc.exe(IWSERV~1.EXE) from Task Manager.