Getting error IR Service not up while installing TeamSite 7.1

Hi All,

I am installing TeamSite 7.1 on Linux REHL 5. and its throwing an error called as "com.interwoven.wcm.service.iwovregistry.common.ConfigException: IR Service not up"

Can someone please give a direction to me?

Thanks in advance

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DavidHugenberg

Do you have IPv6 enabled?
# lsmod |grep -w 'ipv6'
ipv6 435489 91
xfrm_nalgo 43333 1 ipv6

note: IPv6 does not have to be configured, just enabled. The new 7.2.1 documentation lists this as a requirement, but I believe that it is also required for 7.1.

We were running into an issue where TS would not make it through the installation, once we enabled IPv6 on RHEL it worked right away.

In our system we did the following.
Set “NETWORKING_IPV6=yes” in /etc/sysconfig/network
also comment out or remove the line “blacklist ipv6” in /etc/modprobe.d/blacklist.

Dave

Shivangi Malot

- Stop the final configuration process

- Manually start the interwoven jboss services

- Start the database (if you can)

- Restart the installer, it will start from final configurations
(it will take some time to complete..)

& it should complete the installation now.

haider

Do you have IPv6 enabled?
# lsmod |grep -w 'ipv6'
ipv6 435489 91
xfrm_nalgo 43333 1 ipv6

note: IPv6 does not have to be configured, just enabled. The new 7.2.1 documentation lists this as a requirement, but I believe that it is also required for 7.1.

We were running into an issue where TS would not make it through the installation, once we enabled IPv6 on RHEL it worked right away.

In our system we did the following.
Set “NETWORKING_IPV6=yes” in /etc/sysconfig/network
also comment out or remove the line “blacklist ipv6” in /etc/modprobe.d/blacklist.

Dave

Thanks Dave.
I have re-installed the software and it works fine. This issue occurred when installing TeamSite 7.X first time in RHEL box. After uninstalling/re-installing we resolved the issue.

haider

- Stop the final configuration process

- Manually start the interwoven jboss services

- Start the database (if you can)

- Restart the installer, it will start from final configurations
(it will take some time to complete..)

& it should complete the installation now.

Thanks for your reply.
BTW, the above steps can be performed, if the TS component has installed successfully.