TagUI metadata form showing blank white page

Hi,

I have upgraded my linux server from 6.7.2 SP2 to 7.2.1 and written one ruleset and placed under /iw-home/local/config/tagui/rulesets60 and made necessary entries in metadata-rules.cfg file. When i select one file and trying to add Tag to that file, it is showing blank white page.

Please tell me what is the problem here?

and my previous version datacapture.cfg file also not working.

Please help me.

thanks,
Prasad.

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labbrown

Hi. I am also having this problem. Did you ever find a solution?

cool_rash

Pls check the Extended Attributes of the page/DCT

(Topic_36152)OS_BIRT_2.6.2_MultipleValueParameterInSQLQuery.rptdesign

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Bowker

Same thing just happened to me.
Found why some files worked, some didn't.
I also had the advantage of knowing what changed.

If you look at the properties of one of the files through the "properties" link in TeamSite. You probably will notice that those files that work have Extended Attribute of TeamSite/LiveSite/Id. The ones that don't fail.

This id must be assigned to allow meta tagger to run correctly.

If you look at /ApplicationContainer/server/default/log/server.log you will most likely find a bunch of database connection errors or some other SQL error.

In my case, the database.propertiles file was screwed up. I'm no expert in this file nor how to update it. Most likely you will have a copy in your local/...livesite_customer_src.../ folder somewhere. Fix whatever is wrong, do a "build" and you should be all set.

paul_iwov

Hi,

I am facing this similar issue in TeamSite 7.1 in RHEL,

Issue : white screen appears when we tag any file

I did configure the metadata-rules.cfg, and datacapture.cfg --> I still get the white screen

The basic OOTB rules , the "Default Rule" has the same prob too.

I did test the metadata-rules.cfg , making it an invalid XML format, still i see an white screen with no errors ,I guess TeamSite isn't reading the metadata-rules.cfg even.
in logs i don't get any update apart from in iwaccess.log --> that ccpro.tag has been initiated with response code as 200.

I had it tested in Teamsite 7.3.1 and it works fine,

Has anyone faced an similar issue in 7.1 in RHEL?