Error while login in Open Deploy

janhavi

HI All,

I am trying to login to Open Deploy (6.0.0.0) which is hosted in Windows 2000. I was able to login to Open Deploy succesfully few days back, but now I am not able to login.

I am getting error message as "The host 'servername' is not available at this time.". I have valid access to this tool.

In admin log i saw following error message,
In ASClientSetup.locateAccessService()
Got property adminHome: \INTERW~1\ADMINS~1
URL string http://servername:12973/iw/services/csf/1.0/accessservice
Call locator for CSF Access service
Back from locate Access Service call

Call Access Service to get its version
Got back version info:
major num: 1, minor num: 0, patch num: 0, auxInfo: CSF Access Service Version
ODAccessSvcUserSession.authenticate getCSContext with parms:
serviceName localservice, fullName userid, appData iwodrole=od-user, password, , locale en_US, appContext OpenDeployAdminServer, server servername, lifeTimeI 1209600000

Returned from getCSContext()
Got back context:
locale: en_US, appContext: OpenDeployAdminServer, sessionString: , serverName: servername
OpenDeploy server host: servername, RMI registry port: 9173
**Message: Connection refused to host: GA500TVA144; nested exception is:
java.net.ConnectException: Connection refused: connect
com.interwoven.opendeploy.ui.ServiceNotAvailableException: Connection refused to host: servername; nested exception is:
java.net.ConnectException: Connection refused: connect
at com.interwoven.opendeploy.ui.OpenDeployAgent.getRemoteServices(OpenDeployAgent.java:253)
at com.interwoven.opendeploy.ui.OpenDeployAgent.getSecureService(OpenDeployAgent.java:343)
at com.interwoven.opendeploy.ui.ODAccessSvcAuthen.authenticate(ODAccessSvcAuthen.java:302)
at com.interwoven.framework.auth.LoginServlet.doGet(LoginServlet.java:178)
at com.interwoven.framework.base.FrameworkServlet.doPost(FrameworkServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at com.interwoven.framework.base.FrameworkServlet.service(FrameworkServlet.java:66)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2415)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:594)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:479)

Can you please help me in resolving this error?

Thanks,
Janhavi
Open Deploy 6.0.0.0
Windows 2000

curiousmaverick

Looks to me like a port connectivity problem. Make sure if the port is available/accessible or not.