nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Upgrade from 6.7.1 to 7.1, TeamSite UI doesnt show up.

Mevan

Hi,

We are in the process of upgrading the a TeamSite 6.7.1 to 7.1. The installation was successful. When I try to acccess the TeamSite UI, it accepts the login credentials(also validates for user credentials) but once logged in it thows an exception.

org.apache.jasper.JasperException: /ccpro/filesys/main.jsp(47,0) The absolute uri: http://jakarta.apache.org/struts/tags-html cannot be resolved in either web.xml or the jar files deployed with this application
org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:40)
org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:407)
org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:88)
org.apache.jasper.compiler.Parser.processIncludeDirective(Parser.java:345)
org.apache.jasper.compiler.Parser.parseIncludeDirective(Parser.java:378)
org.apache.jasper.compiler.Parser.parseDirective(Parser.java:486)
org.apache.jasper.compiler.Parser.parseElements(Parser.java:1444)
org.apache.jasper.compiler.Parser.parse(Parser.java:138)
org.apache.jasper.compiler.ParserController.doParse(ParserController.java:216)
org.apache.jasper.compiler.ParserController.parse(ParserController.java:103)
org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:154)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:315)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:295)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:282)
org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:586)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)

Has anyone run into such issues while upgrading? Are we missing something?

Thanks

Find more posts tagged with

Comments

nipper

This thread *may* help

Mevan

Thanks. But I already had a look at that thread. I dont see a multiple entry or multiple versions for any jar files.

Mevan

I guess I am missing struts.jar file. I am not sure if this is the issue or something else. If this is the issue, what do I do for the missing jar file?

Thanks.

BIRT OP.jpg

Mevan

Does someone have any idea on this?

Migrateduser

From the support area.

Product: Teamsite - Client Version: 70
Created: 2010-02-22

Problem:

TeamSite UI throwing exception once logged in

Solution:

The exception is "SEVERE: Servlet.service() for servlet CommandServlet threw exception
org.apache.jasper.JasperException: /ccpro/filesys/main.jsp(44,0) The absolute uri:
http://jakarta.apache.org/struts/tags-html cannot be resolved in either web.xml or the jar files
deployed with this application". This was due to a missing struts.jar in iw-home/httpd/webapss/content_center/WEB-INF/lib dir. To fix this run build.bat install from the livesite_customer_src dir, before running this command remove the toolkits.xml and livesite customer tk.war from livesite_customer_out dir.

Mevan

Thanks for your response. I tried this. This does put the struts.jar in place. But now, even the login screen doesn't show up. I receive the following error message.

HTTP Status 404 -

--------------------------------------------------------------------------------

type Status report

message

description The requested resource () is not available.

--------------------------------------------------------------------------------

Apache Tomcat/6.0.18

Any help on this is much appreciated. Thank you!

Migrateduser

You latest error doesn't provide any info.

What OS are you running on?

If Windows, are the services that are supposed to start running? Any messages in the Windows Event viewer?

What info do you see in your TeamSite logs during startup and during?

I have had times where it took a while for TeamSite to come back up. If you don't find some errors give it at least 15 minutes to fire up.

Mevan

OS: Windows2003.
All supporting services for windows is started.

When checked for TeamSite log, we received the following.

09 Nov 2010 09:38:45,888 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:276) - Topic Interwoven found
09 Nov 2010 09:38:46,841 ERROR - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:321) - Exception occurred while connecting to JMS server
javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:3035/. Reason: java.net.ConnectException: Connection refused: connect
at org.apache.activemq.util.JMSExceptionSupport.create(JMSExceptionSupport.java:35)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:283)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:227)
at org.apache.activemq.ActiveMQConnectionFactory.createTopicConnection(ActiveMQConnectionFactory.java:205)
at com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:292)
at com.interwoven.tsreport.server.receiver.JmsReceiver.startListeners(JmsReceiver.java:139)
at com.interwoven.tsreport.server.receiver.JmsReceiver.run(JmsReceiver.java:122)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at org.apache.activemq.transport.tcp.TcpTransport.connect(TcpTransport.java:435)
at org.apache.activemq.transport.tcp.TcpTransport.doStart(TcpTransport.java:401)
at org.apache.activemq.util.ServiceSupport.start(ServiceSupport.java:53)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.WireFormatNegotiator.start(WireFormatNegotiator.java:72)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:263)
... 6 more

Hope this is of some help for you to suggest a solution. Thanks for your reply. Are we missing some services?

nipper

OS: Windows2003.
09 Nov 2010 09:38:46,841 ERROR - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:321) - Exception occurred while connecting to JMS server
javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:3035/. Reason: java.net.ConnectException: Connection refused: connect

Hope this is of some help for you to suggest a solution. Thanks for your reply. Are we missing some services?

What DB did you use ? That certainly does not look correct. Don't you have an RDBMS for events and such ?

Reghunath

I know its been sometime,
can you make sure activemq tables are created for Event Reporting?
If not the ddl are located @ IW-HOME\ventsubsystem\conf\ddl\mssql_2008_activemq_msgs.sql

~ R