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PDF Insertion Warning Message and increased Job Completion Time
IW_Abhi
Recently we have upgraded from MB 4.6.0 to 4.6.2.
PDF insertions in the new environment works fine. However I am seeing a noticeable increase in the Job completion time from 4.6.0. We use OOTB Insert unmodified task to insert PDF documents. On the newer MB version I can ONLy use version 9.0 Adobe as any other version fails to RIP the content
On the new 4.6.2 version I also see a Warning message after job completion as "PrintThread: Warning - Force-terminated print process"
Existing MB Server
MediaBin Version - 4.6.0
OS - Windows 2003
Database - Oracle 10g
Adobe Reader - 7.0
New MB Details
MediaBin Version - 4.6.2
OS - Windows 2003
Database - Oracle 10g
Adobe Reader - 9.0
On the NEW MB Server (takes 38 seconds to finish the job)
XYZ.pdf – 73 KB
Task - Insert unmodified
Job Start - 07/08/2011 14:43:42
Job End - 07/08/2011 14:44:20
XYZ.pdf – 73 KB (takes 5 seconds to finish the job)
Task - Insert unmodified
Job Start - 07/08/2011 14:47:46
Job End - - 07/08/2011 14:47:51
Would appreciate some advise on this issue
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iwTech
Test with windows Client ?
-Vin
DateManupulation.zip
IW_Abhi
I tested it both from Windows Thick and Web Client. It's the same result.
Basically the Job is taking longer time approx 35+ seconds to complete the PDF insertion task for any kind of PDF document. The same PDF insertion on lower MB version and lower Adobe Reader version completes in approx 4-6 seconds
IW_Abhi
Had a ticket opened with Interwoven for this. The recommendation was to use the specific version of Adobe reader v8.2 which worked fine with v 4.6.2. It was in the acceptable range but still the job completion time was greater than in comprable with MB version 4.6.0 and Adobe 7
