SEVERE FAILURE: Server stopping because connection to utild cannot be opened.

intervowen

Trying to install 7.2 on LINUX, OR database.

Install fails after post installation.
leaving errors in server.log as;

2011-07-13 12:43:48,687 ERROR [STDERR] 2011-07-13 12:43:48,687 [JMSBridge] ERROR com.interwoven.serverutils100.IWConfigFileImpl () - SEVERE FAILURE: Server stopping because connection to utild cannot be opened.

And in the installer log under <IW-HOME/iwinstaller/logs>

2011-07-13 12:38:17,038 INFO org.apache.commons.httpclient.HttpMethodDirector - Retrying request
2011-07-13 12:38:17,039 DEBUG org.apache.commons.httpclient.HttpConnection - Open connection to localhost:9080
2011-07-13 12:38:17,039 DEBUG org.apache.commons.httpclient.HttpMethodDirector - Closing the connection.
2011-07-13 12:38:17,040 DEBUG org.apache.commons.httpclient.HttpMethodDirector - Method retry handler returned false. Automatic recovery will not be attempted
2011-07-13 12:38:17,040 DEBUG org.apache.commons.httpclient.HttpConnection - Releasing connection back to connection manager.
2011-07-13 12:38:17,043 INFO com.interwoven.wcm.service.iwovregistry.utils.IRConnectionUtil - ERROR connecting to IR Service
2011-07-13 12:38:17,044 INFO com.interwoven.wcm.service.iwovregistry.utils.IRConnectionUtil - IR Service not up......TIMEOUT::10 minutes
2011-07-13 12:38:17,045 ERROR com.interwoven.wcm.install.framework.ia.Driver -
com.interwoven.wcm.install.util.InstallException: com.interwoven.wcm.service.iwovregistry.common.ConfigException: IR Service not up
at com.interwoven.wcm.teamsite.install.CssdkModule.runTask(CssdkModule.java:224)
at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
at com.interwoven.wcm.install.framework.MultiComponentCompositeTask.runTask(MultiComponentCompositeTask.java:111)
at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:487)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

How to get this install complted?
I ran this too and it confirms that IR service is not up.
$./iwirstat.sh
maxRetry :: 3
2011-07-13 12:21:10,638 [main] ERROR com.interwoven.wcm.service.iwovregistry.utils.IRConnectionUtil () - ERROR connecting to IR Service
ERROR connecting to IR Service

Adam Stoller

Try searching the forums for some of the error messages (except the words "IR", "not", and "up" because the Search function ignores or complains about anything less than four characters) -- this issue has been brought up and responded to numerous times.