DocumentOpen Macro and iManage Delay errors

pennyg

Hi, in our Word startup utilities template we have a class with a _DocumentOpen commant which displays a userform when a document is opened (based on various document criteria). This works perfectly if the document is opened from Word however if the user opens the document from Outlook (filesite) and takes too long to complete the form iManage comes back with the error "one or more documents could not be opened. Could not launch application to open the document. DDE requested timed out."

This suggets that the form display is holding up the iManage process and the document is not being recognised as open. Is there a way from VBA to tell iManage that the open process has completed?

The reason this is in _DocumentOpen and is not a autoOpen or AutoNew in a template is so that the form can be applied to documents with completely different base templates and therefore it must live in a central location.

Any advice would be greatly appreciated.

P.

pennyg

If anyone is interested we found that this issue does not existing in Filesite 8.5 and above.