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TeamSite Review Task in WFM (Amend attached file links)

sanoboy

Hi,
In the review task, we want to amend the links for the Attached Files in both email sent by the workflow and the Task Details window within the GUI. Because we use another Preview Server. We need to adjust the link prefix. Also, if a news dcr was submit, we also need to attached a corresponding news listing page for reviewer to preview.
Pertaining to above requirements, we write a custom java class CustomReview.java to extends ReviewerMailNotificationTask. And in the review task variables were defined as follow:
mail_template ->/iwadmin/main/config/STAGING/workflow/email/reviewerNotification.xsl
target_task_name -> Review
ClassName -> com.company.workflow.CustomReview

I tried to modify the job description and other variable values in my custom java class to do the test, but there is no any changes in the Task Details window within the GUI. And i can't get any output log info in servletd_out.log from the custom class.

Base on what we have tried, we have 2 questions:
1. Do both email sent by the workflow and the Task Details window within the GUI use the same xsl template(reviewerNotification.xsl
)? If yes, why i can't see the button definition in the .xsl template?
2. Is this the correct way can get the requirements done?

thanks

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Comments

Rick Poulin

1. Do both email sent by the workflow and the Task Details window within the GUI use the same xsl template(reviewerNotification.xsl
)? If yes, why i can't see the button definition in the .xsl template?

No, they don't. The task details window can only be modified (somewhat) through the UITK. Your XSL for emails can reference the Google Doodle for all TeamSite cares.

2. Is this the correct way can get the requirements done?

Kinda. From the paragraph above, it sounds like you just need to change the email body. If that's the case, then you don't need to write you own class. You can use the OOTB class (don't override the task var) and only change the mail_template variable to use a modified version of the XSL. If you need to push more information into the email's datasource than is made available to you OOTB (e.g. if your preview server varies based on context) or you want to change the email subject line, THEN you need a custom class.

If you do keep going with the custom class, post your code snippet and anything relevant in servletd_out.log (if nothing happens at all, I'm suspecting a ClassNotFoundException).

sanoboy

No, they don't. The task details window can only be modified (somewhat) through the UITK. Your XSL for emails can reference the Google Doodle for all TeamSite cares.

Kinda. From the paragraph above, it sounds like you just need to change the email body. If that's the case, then you don't need to write you own class. You can use the OOTB class (don't override the task var) and only change the mail_template variable to use a modified version of the XSL. If you need to push more information into the email's datasource than is made available to you OOTB (e.g. if your preview server varies based on context) or you want to change the email subject line, THEN you need a custom class.

If you do keep going with the custom class, post your code snippet and anything relevant in servletd_out.log (if nothing happens at all, I'm suspecting a ClassNotFoundException).

hi,
thanks for your help, now i can understand much more. But can you provide more details for following items:
1. which xsl template is the OOTB review task email template? is this reviewerNotification.xsl?
2. what exactly about "UITK" and "Google Doodle for all TeamSite cares", can you pls explain more?
3. i need to attach other related pages, so i need to implement a custom class, my test class is as follow:


public class ReviewTask extends ReviewerMailNotificationTask {
    private static Logger log = Logger.getLogger(ReviewTask.class.getName());

    public ReviewTask() {
        log.info("...reset mail");
        System.out.println("...reset mail");
    }

    protected MailerConfig createMailConfig(CSClient client, CSExternalTask currentTask, Hashtable params)
            throws MailConfigException, CSException {
        log.info("inital mail setting...");

        MailerConfig mailConfig = super.createMailConfig(client, currentTask, params);

  // other codes...
    }
 }

there is no exception can be found, i totally can not get any log info except below:

2008-09-26 05:23:51,597 [http-8081-Processor25] WARN com.interwoven.ui.datacapture.core.dcxp.DTDNodeOrderingStrategy () - Error reading DTD http://localhost/iw-cc/datacapture6.0.dtd. Message: http://localhost/iw-cc/datacapture6.0.dtd

result.jpg

Rick Poulin

1. which xsl template is the OOTB review task email template? is this reviewerNotification.xsl?

That's one of the OOTB ones, yes. There are other examples in the same folder. The XSL samples aren't tied to any particular task types, they're just showing different examples of how you can render the email to fit your particular needs.

2. what exactly about "UITK" and "Google Doodle for all TeamSite cares", can you pls explain more?

The UITK is the mechanism for customizing the TeamSite user interface (including the task details window). You can find more information about it in the "TeamSite User Interface Customization Guide". My reference to the Google Doodle was an exaggeration, to imply that whatever you render in your email XSL has absolutely no effect on TeamSite.

3. i need to attach other related pages, so i need to implement a custom class, my test class is as follow

While there doesn't appear to be anything wrong posted in your code, I think you might be taking the wrong approach to solving the problem. If the email should contain links to other files and can be inferred from the paths of the files that are already attached, then just do this in the XSL. If you're looking to actually attach the files to the workflow for this email and later use, then use a URLExternalTask before the email to do this. Extending the OOTB email classes isn't supported AFAIK -- you'd have to roll your own from scratch and that really has nothing to do with attaching files to the task.

there is no exception can be found, i totally can not get any log info except below

The posted error message probably has nothing to do with your workflow task. If you're on TS6.x or 7.0, look at iw-home/local/logs/iwui/servletd_out.log and servletd_err.log *after* you've run your workflow up to the custom task. On 7.x, you want to look at ApplicationContainer/server/default/log/server.log. In addition, make sure you've customized log4j.xml to pick up logging from your custom classes, and as a first step, consider making your execute() do nothing but transition to the next task and work from there.

Upd: one more thing. I suggest using commons logging instead of log4j directly. Seems to work best for me across TS versions, and you're not introducing a dependency that could (however unlikely) change in the future:


private static final Log LOGGER = LogFactory.getLog(MyClass.class);

final_ganttChart.PNG

sanoboy

Hi rpoulin,

Thansk so much for your help. You clear me a lot of questions.