Need help with MediaBin and Deployment Agent Deployment issue

Kapil_sape

Hi All,

We are using MediaBin 7.1 and Deployment agent 7.1
We are moving videos from Mediabin to a FTP location via Deployment agent. Currently we are getting an issue like deployment is failing for ceratin files and at times it is success.

Issue description::
Currently, what happens is, Agencies have uploaded some videos in the MB which are quite bulky around 70 MB each. So, there were 25 videos which needs to be pushed to MAX system. At night, when the job ran, only pushed 5 videos on the FTP location. It seems to me is some kind of connection timeout. Logs doesn’t say anything about it, it says couldn't copy, that is it.

Also please see below the log extarct::

08/04/2011 01:00:18 : ----------------------------------------------------------------

08/04/2011 14:18:08 :

08/04/2011 14:18:08 : --------------------------------------------------

08/04/2011 14:18:08 : Executing P1 : Process Schedules waiting for work

08/04/2011 14:18:08 : --------------------------------------------------

08/04/2011 14:18:08 : Schedule 317 : Acquired Queue entry.

08/04/2011 14:18:09 : Schedule 317 : Move queue item to READY mode.

08/04/2011 14:18:09 : Schedule 317 : Released Queue entry.

08/04/2011 14:18:09 : --------------------------------------------------

08/04/2011 14:18:09 : Completed P1 : Process Schedules waiting for work

08/04/2011 14:18:09 : --------------------------------------------------

08/04/2011 14:18:09 :

08/04/2011 14:18:09 : -------------------------------------

08/04/2011 14:18:09 : Executing P2 : Find Files to Process

08/04/2011 14:18:09 : -------------------------------------

08/04/2011 14:18:11 : Source 317.255 : Adding source image (LongTrail_Logo_SD16x9.mp4) as QID [255] and GUID [{BD3141DE-F829-4F07-9E87-838722D20256}] to queue.

08/04/2011 14:18:11 : Source 317.256 : Adding source image (Works_Logo_720p.mp4) as QID [256] and GUID [{5DF2C322-BB53-4835-B229-941B8ADE5AB7}] to queue.

08/04/2011 14:18:11 : Source 317.257 : Adding source image (KM2_Logo_720p.mp4) as QID [257] and GUID [{04580A7F-7C0E-4B3B-BF58-9982B500D8F4}] to queue.

08/04/2011 14:18:11 : Source 317.258 : Adding source image (ADVANTAGE_VERENA_Logo_SD16x9.mp4) as QID [258] and GUID [{20170E2E-16A5-48C8-875E-A2F044D9ABA7}] to queue.

08/04/2011 14:18:11 : -------------------------------------

08/04/2011 14:18:11 : Completed P2 : Find Files to Process

08/04/2011 14:18:11 : -------------------------------------

08/04/2011 14:18:11 :

08/04/2011 14:18:11 : ------------------------------------

08/04/2011 14:18:11 : Executing P3 : Generate Derivatives

08/04/2011 14:18:11 : ------------------------------------

08/04/2011 14:18:11 : Source 317.255 : [LongTrail_Logo_SD16x9.mp4] : Acquired and processed.

08/04/2011 14:18:11 : Source 317.256 : [Works_Logo_720p.mp4] : Acquired and processed.

08/04/2011 14:18:11 : Source 317.257 : [KM2_Logo_720p.mp4] : Acquired and processed.

08/04/2011 14:18:11 : Source 317.258 : [ADVANTAGE_VERENA_Logo_SD16x9.mp4] : Acquired and processed.

08/04/2011 14:18:11 : Derivative 317.255.289 : [LongTrail_Logo_SD16x9.mp4] : Acquired.

08/04/2011 14:18:12 : Derivative 317.255.289 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\317_255_289\LongTrail_Logo_SD16x9.mp4]. Job ID {6B9E455B-D891-4A79-9878-15941D080885}

08/04/2011 14:18:12 : Derivative 317.256.290 : [Works_Logo_720p.mp4] : Acquired.

08/04/2011 14:18:12 : Derivative 317.256.290 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\317_256_290\Works_Logo_720p.mp4]. Job ID {4FCC76DD-C1DC-47B7-B0C7-DB2B3E264DB8}

08/04/2011 14:18:12 : Derivative 317.257.291 : [KM2_Logo_720p.mp4] : Acquired.

08/04/2011 14:18:12 : Derivative 317.257.291 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\317_257_291\KM2_Logo_720p.mp4]. Job ID {AB08FC1D-C93B-48BF-A8F3-5F5D2A2FD3EF}

08/04/2011 14:18:12 : Derivative 317.258.292 : [ADVANTAGE_VERENA_Logo_SD16x9.mp4] : Acquired.

08/04/2011 14:18:12 : Derivative 317.258.292 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\317_258_292\ADVANTAGE_VERENA_Logo_SD16x9.mp4]. Job ID {634B55F5-2CFE-4C97-9D19-2A629606A9CB}

08/04/2011 14:18:27 : Derivative 317.256.290 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\317_256_290\Works_Logo_720p.mp4].

08/04/2011 14:18:27 : Derivative 317.257.291 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\317_257_291\KM2_Logo_720p.mp4].

08/04/2011 14:18:29 : Derivative 317.258.292 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\317_258_292\ADVANTAGE_VERENA_Logo_SD16x9.mp4].

08/04/2011 14:18:31 : Derivative 317.255.289 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\317_255_289\LongTrail_Logo_SD16x9.mp4].

08/04/2011 14:18:32 : ------------------------------------

08/04/2011 14:18:32 : Completed P3 : Generate Derivatives

08/04/2011 14:18:32 : ------------------------------------

08/04/2011 14:18:32 :

08/04/2011 14:18:32 : ------------------------------------

08/04/2011 14:18:32 : Executing P4 : Generate Derivatives

08/04/2011 14:18:32 : ------------------------------------

08/04/2011 14:18:32 : Derivative 317.256.290 : [C:\Program Files (x86)\MediaBin Deployment Agent\317_256_290\Works_Logo_720p.mp4] : Acquired and processed.

08/04/2011 14:18:32 : Derivative 317.257.291 : [C:\Program Files (x86)\MediaBin Deployment Agent\317_257_291\KM2_Logo_720p.mp4] : Acquired and processed.

08/04/2011 14:18:32 : Derivative 317.258.292 : [C:\Program Files (x86)\MediaBin Deployment Agent\317_258_292\ADVANTAGE_VERENA_Logo_SD16x9.mp4] : Acquired and processed.

08/04/2011 14:18:32 : Derivative 317.255.289 : [C:\Program Files (x86)\MediaBin Deployment Agent\317_255_289\LongTrail_Logo_SD16x9.mp4] : Acquired and processed.

08/04/2011 14:18:33 : Target 317.256.290.282 : Acquired.

08/04/2011 14:30:40 : Target 317.256.290.282 : FTP Copy Successful : (C:\Program Files (x86)\MediaBin Deployment Agent\317_256_290\Works_Logo_720p.mp4 --> \Media Database\Approved\BFGoodrich\Videos\Performance Videos\FINAL WEB VIDEOS\Works_Logo_720p.mp4)

08/04/2011 14:30:40 : Target 317.257.291.283 : Acquired.

08/04/2011 14:45:06 : Target 317.257.291.283 : FTP Copy Successful : (C:\Program Files (x86)\MediaBin Deployment Agent\317_257_291\KM2_Logo_720p.mp4 --> \Media Database\Approved\BFGoodrich\Videos\Performance Videos\FINAL WEB VIDEOS\KM2_Logo_720p.mp4)

08/04/2011 14:45:06 : Target 317.258.292.284 : Acquired.

08/04/2011 14:53:22 : Target 317.258.292.284 : FTP Copy Successful : (C:\Program Files (x86)\MediaBin Deployment Agent\317_258_292\ADVANTAGE_VERENA_Logo_SD16x9.mp4 --> \Media Database\Approved\BFGoodrich\Videos\Performance Videos\FINALWEB VIDEOS\ADVANTAGE_VERENA_Logo_SD16x9.mp4)

08/04/2011 14:53:22 : Target 317.255.289.285 : Acquired.

08/04/2011 15:11:09 : Target 317.255.289.285 : FTP Copy Successful : (C:\Program Files (x86)\MediaBin Deployment Agent\317_255_289\LongTrail_Logo_SD16x9.mp4 --> \Media Database\Approved\BFGoodrich\Videos\Performance Videos\FINAL WEB VIDEOS\LongTrail_Logo_SD16x9.mp4)

08/04/2011 15:11:10 : ------------------------------------

08/04/2011 15:11:10 : Completed P4 : Deploy Derivatives to Target Locations

08/04/2011 15:11:10 : ------------------------------------

08/04/2011 15:11:15 :

08/04/2011 15:11:15 : ----------------------------------------------------------------

08/04/2011 15:11:15 : Executing P5 : Clean up generated derivatives and queue entries

08/04/2011 15:11:15 : ----------------------------------------------------------------

08/04/2011 15:11:15 : Temporary files for schedule Q (317) deleted.

08/04/2011 15:11:15 : ----------------------------------------------------------------

08/04/2011 15:11:15 : Completed P5 : Clean up generated derivatives and queue entries

08/04/2011 15:11:15 : ----------------------------------------------------------------

08/04/2011 15:16:24 :

08/04/2011 15:16:24 : --------------------------------------------------

08/04/2011 15:16:24 : Executing P1 : Process Schedules waiting for work

08/04/2011 15:16:25 : --------------------------------------------------

08/04/2011 15:16:25 : Schedule 318 : Acquired Queue entry.

08/04/2011 15:16:25 : Schedule 318 : Move queue item to READY mode.

08/04/2011 15:16:25 : Schedule 318 : Released Queue entry.

08/04/2011 15:16:25 : --------------------------------------------------

08/04/2011 15:16:25 : Completed P1 : Process Schedules waiting for work

08/04/2011 15:16:25 : --------------------------------------------------

08/04/2011 15:16:26 :

08/04/2011 15:16:26 : -------------------------------------

08/04/2011 15:16:26 : Executing P2 : Find Files to Process

08/04/2011 15:16:26 : -------------------------------------

08/04/2011 15:16:27 : Source 318.259 : Adding source image (Spoon_Logo_720p.mp4) as QID [259] and GUID [{AEA89138-1DFF-40A7-893D-A8A74CFC4242}] to queue.

08/04/2011 15:16:27 : Source 318.260 : Adding source image (RuggedTerrain_Logo_720p.mp4) as QID [260] and GUID [{BB5458C9-075A-42C9-AE93-B7180FB85C03}] to queue.

08/04/2011 15:16:27 : Source 318.261 : Adding source image (SweetPotato_Logo_720p.mp4) as QID [261] and GUID [{23FE090E-ABF8-45A8-AE1B-BB80EFF86AFF}] to queue.

08/04/2011 15:16:28 : Source 318.262 : Adding source image (Moab_Logo_720p.mp4) as QID [262] and GUID [{AB92B248-C818-4B74-9B6B-E7EFE8376EB3}] to queue.

08/04/2011 15:16:28 : Source 318.263 : Adding source image (RJ_Logo_720p.mp4) as QID [263] and GUID [{A2EDCED7-6FF5-41D2-9766-FF5660E66F37}] to queue.

08/04/2011 15:16:28 : -------------------------------------

08/04/2011 15:16:28 : Completed P2 : Find Files to Process

08/04/2011 15:16:28 : -------------------------------------

08/04/2011 15:16:28 :

08/04/2011 15:16:28 : ------------------------------------

08/04/2011 15:16:28 : Executing P3 : Generate Derivatives

08/04/2011 15:16:28 : ------------------------------------

08/04/2011 15:16:28 : Source 318.259 : [Spoon_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:28 : Source 318.260 : [RuggedTerrain_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:28 : Source 318.261 : [SweetPotato_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:28 : Source 318.262 : [Moab_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:28 : Source 318.263 : [RJ_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:28 : Derivative 318.259.293 : [Spoon_Logo_720p.mp4] : Acquired.

08/04/2011 15:16:28 : Derivative 318.259.293 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\318_259_293\Spoon_Logo_720p.mp4]. Job ID {196D767D-4BDA-4B36-A3A0-B7F7CD8E186E}

08/04/2011 15:16:28 : Derivative 318.260.294 : [RuggedTerrain_Logo_720p.mp4] : Acquired.

08/04/2011 15:16:28 : Derivative 318.260.294 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\318_260_294\RuggedTerrain_Logo_720p.mp4]. Job ID {B4E8C5F1-4CDE-4F4C-ABB5-B92374C64570}

08/04/2011 15:16:28 : Derivative 318.261.295 : [SweetPotato_Logo_720p.mp4] : Acquired.

08/04/2011 15:16:28 : Derivative 318.261.295 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\318_261_295\SweetPotato_Logo_720p.mp4]. Job ID {810EDAE6-614F-4AB2-986D-13CCF4B9CA4E}

08/04/2011 15:16:28 : Derivative 318.262.296 : [Moab_Logo_720p.mp4] : Acquired.

08/04/2011 15:16:29 : Derivative 318.262.296 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\318_262_296\Moab_Logo_720p.mp4]. Job ID {67765249-017B-44B4-9A63-D389C778EC18}

08/04/2011 15:16:29 : Derivative 318.263.297 : [RJ_Logo_720p.mp4] : Acquired.

08/04/2011 15:16:29 : Derivative 318.263.297 : Generate Image Derivative as [C:\Program Files (x86)\MediaBin Deployment Agent\318_263_297\RJ_Logo_720p.mp4]. Job ID {44C1190B-8009-43AC-9A7B-8D8F21E58A59}

08/04/2011 15:16:42 : Derivative 318.261.295 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\318_261_295\SweetPotato_Logo_720p.mp4].

08/04/2011 15:16:46 : Derivative 318.259.293 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\318_259_293\Spoon_Logo_720p.mp4].

08/04/2011 15:16:46 : Derivative 318.260.294 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\318_260_294\RuggedTerrain_Logo_720p.mp4].

08/04/2011 15:16:48 : Derivative 318.262.296 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\318_262_296\Moab_Logo_720p.mp4].

08/04/2011 15:16:50 : Derivative 318.263.297 : Derivative generated as [C:\Program Files (x86)\MediaBin Deployment Agent\318_263_297\RJ_Logo_720p.mp4].

08/04/2011 15:16:51 : ------------------------------------

08/04/2011 15:16:51 : Completed P3 : Generate Derivatives

08/04/2011 15:16:51 : ------------------------------------

08/04/2011 15:16:51 :

08/04/2011 15:16:51 : ------------------------------------

08/04/2011 15:16:51 : Executing P4 : Generate Derivatives

08/04/2011 15:16:51 : ------------------------------------

08/04/2011 15:16:51 : Derivative 318.261.295 : [C:\Program Files (x86)\MediaBin Deployment Agent\318_261_295\SweetPotato_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:51 : Derivative 318.259.293 : [C:\Program Files (x86)\MediaBin Deployment Agent\318_259_293\Spoon_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:51 : Derivative 318.260.294 : [C:\Program Files (x86)\MediaBin Deployment Agent\318_260_294\RuggedTerrain_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:51 : Derivative 318.262.296 : [C:\Program Files (x86)\MediaBin Deployment Agent\318_262_296\Moab_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:51 : Derivative 318.263.297 : [C:\Program Files (x86)\MediaBin Deployment Agent\318_263_297\RJ_Logo_720p.mp4] : Acquired and processed.

08/04/2011 15:16:51 : Target 318.261.295.286 : Acquired.

08/04/2011 15:20:38 : Target 318.261.295.286 : FTP Copy Failed : CopyFile(): Unable to copy file.

08/04/2011 15:20:38 : Target 318.259.293.287 : Acquired.

08/04/2011 15:21:09 : Target 318.259.293.287 : FTP Copy Failed : CopyFile(): Unable to create folder - /Media Database/Approved/BFGoodrich/Videos/Performance Videos/FINAL WEB VIDEOS/.

08/04/2011 15:21:09 : Target 318.260.294.288 : Acquired.

08/04/2011 15:21:39 : Target 318.260.294.288 : FTP Copy Failed : CopyFile(): Unable to create folder - /Media Database/Approved/BFGoodrich/Videos/Performance Videos/FINAL WEB VIDEOS/.

08/04/2011 15:21:39 : Target 318.262.296.289 : Acquired.

08/04/2011 15:22:10 : Target 318.262.296.289 : FTP Copy Failed : CopyFile(): Unable to create folder - /Media Database/Approved/BFGoodrich/Videos/Performance Videos/FINAL WEB VIDEOS/.

08/04/2011 15:22:10 : Target 318.263.297.290 : Acquired.

08/04/2011 15:22:40 : Target 318.263.297.290 : FTP Copy Failed : CopyFile(): Unable to create folder - /Media Database/Approved/BFGoodrich/Videos/Performance Videos/FINAL WEB VIDEOS/.

08/04/2011 15:22:41 : ------------------------------------

08/04/2011 15:22:41 : Completed P4 : Deploy Derivatives to Target Locations

08/04/2011 15:22:41 : ------------------------------------

08/04/2011 15:28:19 :
------------------------------------------------------------------------


Please help!!!!