Not able to add component on a Livesite Page

Ram_IWOV

Hi All,

We are facing a strange issue here.

Environment:
TS 7.2.1
Solaris

Issue:
Users with master role can add components on a page, whereas users with any other role can't . They can't not add/modify existing component.

Error:
com.interwoven.livesite.common.business.BusinessException: Unable to get sites
at com.interwoven.livesite.business.BusinessSite.getSites(BusinessSite.java:1212)
at com.interwoven.livesite.business.BusinessSite.getAvailableSites(BusinessSite.java:1043)
at com.interwoven.livesite.web.site.action.ComponentAction.editForm(ComponentAction.java:450)
at com.interwoven.livesite.web.site.action.ComponentAction.updateForm(ComponentAction.java:415)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:270)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187)
at com.interwoven.livesite.common.web.action.BaseAction.execute(BaseAction.java:171)
at com.interwoven.livesite.web.LivesiteAction.execute(LivesiteAction.java:89)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.interwoven.cssdk.common.CSObjectNotFoundException: Unknown Hopi error(No edition found)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:217)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104)
at com.interwoven.cssdk.sci.filesys.CSBranch.fillWorkareaData(CSBranch.java:419)
at com.interwoven.cssdk.sci.filesys.CSBranch.findWAHerewithpredicate(CSBranch.java:239)
at com.interwoven.cssdk.sci.filesys.CSBranch.findWAHere(CSBranch.java:282)
at com.interwoven.cssdk.sci.filesys.CSBranch.getWorkareasUserHelper(CSBranch.java:501)
at com.interwoven.cssdk.sci.filesys.FileServiceBranchSciImpl.getWorkareasForUser(FileServiceBranchSciImpl.java:393)
at com.interwoven.cssdk.sci.filesys.FileServiceSciImpl.getWorkareasForUser(FileServiceSciImpl.java:3486)
at com.interwoven.cssdk.filesys.java.FileServiceAdapterImpl.getWorkareasForUser(FileServiceAdapterImpl.java:538)
at com.interwoven.cssdk.filesys.impl.CSBranchImpl.getWorkareasForUser(CSBranchImpl.java:258)
at com.interwoven.livesite.business.BusinessSite.getSites(BusinessSite.java:1183)
... 47 more

Could some one help me to resolve the issue.

Regards,
Ram

Adam Stoller