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Edit link issue

Jenni

Hi All,

Thanks in advance. I have a user, who when clicks the edit link corresponding to the dcr does not open up a new link to give an option to edit the DCR. This is happenning right from today morning. We are using Browser - IE 8.0. When the user right clicks on the edit links and selects Open in new Window or tab, it works fine.

We have tried navigating to other branches/workareas, lower environments, restarting the local PC, clearing browser cache. Still the issue exists.

Does anyone have any other suggesstions?

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Comments

nipper

Sure sounds like a popup blocker to me.

Jenni

Sure sounds like a popup blocker to me.

Popup blocked turned off.

nipper

Popup blocked turned off.

Any toolbars installed ?

Jenni

Any toolbars installed ?

No.

Thanks

Migrateduser

I think I experienced something similar with a user a few months back.

It turned out to be an Add-In in IE. Turn off all Add-Ins in IE and try it again. We had to uninstall some as well before it was fixed.