Issue in ui customization : Mozilla Firefox

Hi,

I am facing an issue on mozilla firefox (I am using 17.0.1) wherein, clicking on a custom link added to Teamsite menu items, two popups are opening up for the same invoked url.

I am not facing this issue on IE.

Code snippet:

[html]

description="This item will call the reporting functionality"
url="/iw-cc/reportgenerator"
windowFeatures="width=1360,height=730,scrollbars=yes,menubar=no,titlebar=no,resizable=yes,status=yes,center=true,dependent=false"
target="_blank" operationID="iw.ccpro.custom.report_generation"/>
[/html]

TS 7.1/LS 7.1

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Comments

Rick Poulin

Known issue in TeamSite. Still there AFAIK, though it may have been resolved in 7.3?

Others on this forum have found a workaround that boils down to a user training issue: when in the menu, click the highlighted portion *next* to the item (on the right side), but not the item text itself.

The reason is that iwov attaches the event handler to both the <li> and the <a> for backwards compat with IE (where event bubbling is borked), but Firefox will actually honor both events.

Migrateduser

Others on this forum have found a workaround that boils down to a user training issue: when in the menu, click the highlighted portion *next* to the item (on the right side), but not the item text itself.

The reason is that iwov attaches the event handler to both the <li> and the <a> for backwards compat with IE (where event bubbling is borked), but Firefox will actually honor both events.

Thank you Rick! That was what i suspected the issue would be. I have faced some similar issues on runtime.7.3 is a far away step for us but it does make sense to sensitize users regarding the challenges!

Rick Poulin

FYI: we did a bit of testing. We can confirm that this is an issue in 7.2.0, 7.2.1 SP1, and 7.3.1. It appears to be resolved in 7.3.2, probably because support for IE7 was dropped and the duplicate event was no longer necessary.