Teamsite preview is not working on 7.3.2 / RHEL6.3

Team,

After installing 7.3.2, i have created a new html file called welcome.html. When i try to preview the welcome.html, i am observing 404 errors. I don't see any error in the logs. I am not sure what am i missing here.

---------------------------------------
HTTP Status 404 - /iw/cci/meta/injection/iw-mount/default/main/welcome-page/WORKAREA/welcome/Welcome.html

type Status report

message /iw/cci/meta/injection/iw-mount/default/main/welcome-page/WORKAREA/welcome/Welcome.html

description The requested resource (/iw/cci/meta/injection/iw-mount/default/main/welcome-page/WORKAREA/welcome/Welcome.html) is not available.
JBossWeb/2.0.1.GA

Thanks,
Ravi

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Comments

Adam Stoller

To ask the obvious (to me) questions - do you have a "customer web server" running on your TeamSite server? Is it configured to listen on port 81 (default) or some other port for which you've configured TeamSite to connect to (customer_webserver_port setting in /etc/iw.cfg)?

RaviV08

Thanks for your reply. It helped me in poking around content webserver.

At first, i have no clue what content webserver is.

You are right, my content webserver is not up and running. I have restarted my apache web server. It is running on port 81. I have restarted my system as well to make sure all services are restarted.

But preview URL is still broken.

404 ERROR - http://localhost:8080/iw/cci/meta/injection/iw-mount/default/main/welcome-page/WORKAREA/welcome/Welcome.html

But if i replace above URL prefix, http://localhost:8080/iw/cci/meta/injection with http://localhost:81/ (content webserver). My content webserver is servicing HTML pages succesfully w/o any errors.

So there are two possibilities, either Preview URLs are generated incorrectly because of some misconfiguration or teamsite servlet (/iw/cci/meta/injection) is not initialized or failed to make a request to content web server.

Again, i don't see any errors in the log. Can you let me kwow what else i need to do here ?

sheikh1

check your iw.cfg file for correct regex to evaluate the proxy url. You need to have an entry in your iw.cfg file for ex:
[php][iwproxy_preconnect_remap]
_regex=^/iw-mount/default/main/pilot/WORKAREA/WebSite/(.*)$=http://localhost:8001/pilotcontext/$1
[/php]
where pilotcontext above is the context file(pilotcontext.xml) in your content webserver(ex. webserver-home/conf/Catalina/localhost/pilotcontext.xml) or you can also add a context entry in your webserver context.xml file

RaviV08

Thanks. But after reading more about iwproxy, it seems i have to configure iwproxy in my browser. This is mentioned in iw.cfg file.

Anyway, my issue is resolved. I did not make any changes to iw.cfg file. Earlier i was accessing teamsite on port 8080 i.e., http://localhost:8080/iw-cc. Then, preview was not working for some reason.

But if i changed the URL to http://localhost/iw-cc then everything is working as expected.

Thanks everyone for your help !