DataDeployment not completing and it hangs the OD

Hi All,

I am facing issue while deploying DCR to database.

Please find below OD config file and Tuple Processor class and log file.

And then I tried to restart the OD,but OD is not responding to stop.

iwodserver:20141007:0647: Stopping OpenDeploy server and its RMI registry.
iwodserver:20141007:0647: OpenDeploy server home is /usr/Interwoven/OpenDeployNG
iwodserver:20141007:0647: OpenDeploy instance name is initial
OpenDeploy server is stopping, please wait ...

Can you please help how to resolve the issue?

Thanks,

Chandra

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Adam Stoller

Some questions:

What version of OpenDeploy?
What OS?
Is OpenDeploy running as non-root?
Are you attempting to stop it logged in as a server-administrative user?
Are you attempting to stop it logged in as an OD-administrative user?

Chandra_M

Please find me response below.

What version of OpenDeploy? - 7.2.1.0.0
What OS? - Sun Solararis
Is OpenDeploy running as non-root? - No,it is running as root user
Are you attempting to stop it logged in as a server-administrative user? - no,with root user
Are you attempting to stop it logged in as an OD-administrative user? - no,with root user

Please let me know if you need more details.

WeeklyTotal.rptdesign

Adam Stoller

So you're logged in as root (or running sudo?) and you ran /etc/init.d/iw.odserver stop - and you say that the service is not stopping?

I've seen cases where the service gets into a strange state and you either have to run the command to stop it multiple times or just kill the process (kill -9 <pid>). If you do either of these, make sure you can start / stop it [cleanly] afterwards, or if the same issue occurs.

Chandra_M

I didn't do any of those specified multiple restarts or killing pid.After hard reboot of teamsite server then OD up.

But my concern is why the OD is hanging when I run the above deployment.