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Mediabin Connector Problem

satyavelaga

Hi ,

I am trying to connect to Mediabin using the connectors, In the conenctors window ,the Medianbin properties like Server Name , Web services URL ,were not showing up.The result when I test , it says, The Specified webservice is not avialable . Can you please tell me,is there any place we need to configure it. Our environment is as follows.

Teamsite 7.3.2
OS : RHEL 5.7
Browser: IE 9

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ukscottallen

Hi,

I have the same issue in TS732. In the Admin console GUI, I can not update any MediaBin settings, they are all disabled and not editable. I have opened a case with support this morning, will update when I get an answer.

Kind Regards
Scott

If you select enable legacy settings, you can make changes.

satyavelaga

Where is this option "Enable Legacy setting" , I ould not find any where ?

Migrateduser

TeamSite Admin > Connectors > MediaBin. Select Edit and you will see it in the upper right hand corner of the edit window.

babups

I am not able to see the Legacy settings in mediabin Edit Window. I am adding that picture please look into that and suggest me.

Migrateduser

Looks like you may have the incorrect version of MediaBin. Only 8.0.3 is supported with TeamSite 7.3.2.

YashNishant

Dean :-i am using the mediabin version 8.0.2 and team site verion 7.3.2 . but still showing the same problem.

akaDCasey

Does anyone have a resolution to this issue? I am using TeamSite 7.3.2 and MediaBin 8.0.3 and have the exact same issue. I put in all of the information and when I click on Save and Test I get that message that the requested web service is not available. I can bring up the web service page in a browser session from the same server so I know it IS available.

I have a tight timeline for a POC so if anyone has gotten this to work please let me know what the fix was.

Thanks

PDF_Repetition_from_OS_BIRT450.pdf

YashNishant

boss i m asking you the same question if you resolve the issue then plzz let me know .....i am also new in this tool....

akaDCasey

I have my connector working. Make sure you are using the correct version of the products. Teamsite 7.3.2 and MediaBin 8.0.3. Click on the Enable Legacy Settings to add your MediaBin server name the address of the web service etc. To use TeamSite credentials you will need to add the TrustedClientHint to both the connector config(in the GUI) and in your MediaBinUI web.config(do a search on TrustedClientHint). You can put whatever you want but it HAS to begin with LDAP. Good luck

Migrateduser

Is RichMedia package installed with TeamSite? Is so, check the ...Interwoven\TeamSite\MediaBinUI\Settings.Properties for the WebService URL.

The WebServices URL should point to the Virtual Directory of VMB WebServices on IIS instead of pointing to a specific webservice (viragemediabinserver.asmx or mediabinserver.asmx)

If RichMedia is not installed, The ECM/MediaBin connector should have the entry to set the legacy webservice URL (mediabinserver.asmx). If this webservices URL is missing in the ECM/MediaBin connector, it must be an issue with the TeamSite configuration. It is impossible to access VMB without this URL if RichMedia is not installed.

Migrateduser_427

We got this solved, however we are still having issue using log on with TeamSite user.

Here are the steps we took which I believe were what resolved it:

Make sure RichMedia is installed as I believe this has even the legacy client included, rather than the TeamSite install.

As ravirajmedida pointed out, check the Settings.Properties for for MediaBin RichMedia CLient install directory. The web services should only be something like "http\://MediaBinWebservicesSite.com:8080" and not http\://MediaBinWebservicesSite.com:8080/viragemediabinserver.asmx

After making setting change, make sure to do a full iwrestart -a

Use a guest account first (set up guest on MediaBIn first).

mishravik

We are using following configure..
TeamSite 7.3.2
MediaBin 8.0.3
WindowServer 2008 R2 standard

We are getting problem while setting up connector for MediaBin.

Not able to enter "Web Client Setting". Box is coming disable.

I have attached config screen-shot for reference.

Migrateduser

MediaBin 8.0.3 integration with TeamSite 7.3.2 and higher versions works through RichMedia package installed on TeamSite.

If you installed RichMedia package on TeamSite, TeamSite license (ts.lic) should have RichMedia=true;

The value of iw.rm.mbserver.config.addr in Settings.properties file of \MediaBinUI\ should have the MediaBin WebServices URL (http://MBWebServer/mbws)

Then MediaBin Connector in TeamSite Administration console should have a valid MediaBin Account. No other settings in MediaBin Connector required. If you would like to use "Login as TeamSite User" then MediaBin should configured with LDAP user base that is same as TeamSite's.

If you would like to use a lower version of MediaBin, a tech note is available on how to modify the ECM Connector files for the integration.

mishravik

RichMedia package for installation?

Currently my interwoven support login is disable.
Is this separate installation available for TeamSite?

On our setup, we are not able to find Settings.properties or "MediaBinUI" folder.

Migrateduser

MediaBinUI .iwpkg is available for RichMedia integration on TeamSite. This is listed under TeamSite downloads.

mishravik

We are using TeamSite 7.3.2 and MediaBin 8.0.3. Both are installed on Windows 2008 server.

Have completed installation of MediaBinUI component and have configure MediaBin connector with "Login as the TeamSite user" options. This is option should work with Active Directory, as TeamSite and MediaBin servers are on same domain. Please, confirm if this option is aviable only for LDAP users.

We are getting error while clicking on "Import" from MediaBin option into TeamSite CCProfessional.

"An error occurred while attempting to connect to Rich Media. Please contact your system administrator"

TeamSite Server "RichMedia.log"

Error com.interwoven.ui.richmedia.auth.VMBAuthenticationService () - The user logon failed. The user name or password may be invalid for the specified domain.

MediaBin server showing following event:

Logon Failed - "Security initiation failed"

rmedida

What is the version of MediaBin? Is RichMediaUI installed on TeamSite?

If MediaBin version is 4.6.x & below and RichMediaUI is not installed, you have to change the ECMConnector.jar to get the compatibility with TS 7.3.2. A technote is available on how to do this. The required files can get from Support.

If MediaBin version is 7.x and higher and RichMediaUI is installed on TeamSite, the integration works through a new generation webservice (VirageMediaBinServer.asmx). This WebService URL needs to be mentioned in

<iw-home>\MediaBinUI\Settings.Properties.

This URL just enables the communication to MediaBin. The MediaBin user details need to be specified in MediaBin Connector settings under TS Administration.

Also, TS license should have RichMedia enabled.

rmedida

Please ignore my previous comment and check if the MediaBin user details specified in MediaBin Connector settings under TS Administration. Also, TS license should have RichMedia enabled.

rmedida

Also, trustedclient hint should be set in MediaBin Connector settings and in MB WebServices config file to impersonate the TS User to MediaBin for authentication.

mishravik

So "Login as TeamSite user" options will not work if user has been setup into Active Directory.

This should work with Active Directory, both server are into same domain and have same user base.

rmedida

Yes, it works with AD users when the same AD is configured as LDAP in MEM. And folder permissions needs to be assigned for LDAP based logins. Because the TS UserName will be impersonated as LDAP\UserName to MediaBin for user authentication on MB Server.

The permissions on MB Folders will be treated differently for same user when logging in with Domain\UserName and LDAP\UserName.

mishravik

Do we have nay Utility for configuring LDAP after MediaBin setup? Or we need to modify any configue file.

rmedida

LDAP settings can be configured in MediaBin Enterprise Manager.

mishravik

It's not visible. LDAP option required any special license?

"Virage MediaBin Asset Server Administrator’s Guide" document was mentioning same, not fully sure.