TS 7.3.2 / RHEL6.3 doesn't start - Error getting trusted client.

RaviV08

Unable to start teamsite due to this error. I even got a new development TS.LIC but of now use. Any thoughts on this ?

13:55:02,657 INFO [[/iw-cc]] Loading configuration files.
13:55:03,059 INFO [STDOUT] INFO - registering logger config /usr/Interwoven/ApplicationContainer/server/default/./deploy/iw-cc.war/WEB-INF/conf/log4j.xml
13:55:07,695 ERROR [[/iw-cc]] There was a fatal error reading the configuration files. The servlet cannot start.
com.interwoven.ui.base.config.FatalConfigurationException: Error getting trusted client.
at com.interwoven.ui.teamsite.customops.CustomOpSet.updateServer(CustomOpSet.java:162)
at com.interwoven.ui.teamsite.customops.CustomOpSet.initialize(CustomOpSet.java:450)
at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:642)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:158)
at com.interwoven.ui.base.config.ConfigManager.setup(ConfigManager.java:102)
at com.interwoven.ui.base.config.Startup.contextInitialized(Startup.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3856)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4361)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:790)
...
org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.apache.catalina.core.StandardContext.init(StandardContext.java:5312)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.web.tomcat.service.TomcatDeployer.performDeployInternal(TomcatDeployer.java:301)
at org.jboss.web.tomcat.service.TomcatDeployer.performDeploy(TomcatDeployer.java:104)
at org.jboss.web.AbstractWebDeployer.start(AbstractWebDeployer.java:375)
at org.jboss.web.WebModule.startModule(WebModule.java:83)
at org.jboss.web.WebModule.startService(WebModule.java:61)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
...
org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy42.start(Unknown Source)
at org.jboss.web.AbstractWebContainer.start(AbstractWebContainer.java:466)

...
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.interceptor.DynamicInterceptor.invoke(DynamicInterceptor.java:97)
at org.jboss.system.InterceptorServiceMBeanSupport.invokeNext(InterceptorServiceMBeanSupport.java:238)
at org.jboss.wsf.container.jboss42.DeployerInterceptor.start(DeployerInterceptor.java:87)
at org.jboss.deployment.SubDeployerInterceptorSupport$XMBeanInterceptor.start(SubDeployerInterceptorSupport.java:188)
at org.jboss.deployment.SubDeployerInterceptor.invoke(SubDeployerInterceptor.java:95)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy43.start(Unknown Source)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
...


org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy9.deploy(Unknown Source)
at org.jboss.deployment.scanner.URLDeploymentScanner.deploy(URLDeploymentScanner.java:421)
at org.jboss.deployment.scanner.URLDeploymentScanner.scan(URLDeploymentScanner.java:634)
at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.doScan(AbstractDeploymentScanner.java:263)
at org.jboss.deployment.scanner.AbstractDeploymentScanner.startService(AbstractDeploymentScanner.java:336)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
...

org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy4.start(Unknown Source)
at org.jboss.deployment.SARDeployer.start(SARDeployer.java:304)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:766)
...

org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:487)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:362)
at org.jboss.Main.boot(Main.java:200)
at org.jboss.Main$1.run(Main.java:508)
at java.lang.Thread.run(Thread.java:619)
13:55:07,697 INFO [[/iw-cc]] Command servlet started.
14:00:08,688 ERROR [[/iw-cc]] Exception sending context initialized event to listener instance of class com.interwoven.ui.teamsite.util.TeamSiteServletContextListener
java.lang.RuntimeException: TeamSite server is not reachable: Interwoven Process Model Web View
at com.interwoven.ui.teamsite.util.TeamSiteServletContextListener.contextInitialized(TeamSiteServletContextListener.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3856)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4361)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:790)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:770)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:553)
...

org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.apache.catalina.core.StandardContext.init(StandardContext.java:5312)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.web.tomcat.service.TomcatDeployer.performDeployInternal(TomcatDeployer.java:301)
at org.jboss.web.tomcat.service.TomcatDeployer.performDeploy(TomcatDeployer.java:104)
at org.jboss.web.AbstractWebDeployer.start(AbstractWebDeployer.java:375)
at org.jboss.web.WebModule.startModule(WebModule.java:83)
at org.jboss.web.WebModule.startService(WebModule.java:61)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy42.start(Unknown Source)
at org.jboss.web.AbstractWebContainer.start(AbstractWebContainer.java:466)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.interceptor.DynamicInterceptor.invoke(DynamicInterceptor.java:97)
at org.jboss.system.InterceptorServiceMBeanSupport.invokeNext(InterceptorServiceMBeanSupport.java:238)
at org.jboss.wsf.container.jboss42.DeployerInterceptor.start(DeployerInterceptor.java:87)
at org.jboss.deployment.SubDeployerInterceptorSupport$XMBeanInterceptor.start(SubDeployerInterceptorSupport.java:188)
at org.jboss.deployment.SubDeployerInterceptor.invoke(SubDeployerInterceptor.java:95)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy43.start(Unknown Source)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at sun.reflect.GeneratedMethodAccessor51.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy9.deploy(Unknown Source)
at org.jboss.deployment.scanner.URLDeploymentScanner.deploy(URLDeploymentScanner.java:421)
at org.jboss.deployment.scanner.URLDeploymentScanner.scan(URLDeploymentScanner.java:634)
at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.doScan(AbstractDeploymentScanner.java:263)
at org.jboss.deployment.scanner.AbstractDeploymentScanner.startService(AbstractDeploymentScanner.java:336)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy4.start(Unknown Source)
at org.jboss.deployment.SARDeployer.start(SARDeployer.java:304)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:766)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:487)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:362)
at org.jboss.Main.boot(Main.java:200)
at org.jboss.Main$1.run(Main.java:508)
at java.lang.Thread.run(Thread.java:619)






Thanks,
Ravi

Rick Poulin

Possibilities:
* 'iwserver' process is not running
* 'iwui' is not a user on your system (user creation failed during install?)
* /iwmnt is not up
* 'iwui' is not the user running the AppContainer