Workflow crashed... Unable to restart TeamSite.

tsmaster

Hi,

I have very peculiar and urgent problem with Workflow. The workflow has been crashed and iwtrace.log is growing very rapidly with the below information.

[Wed Feb 15 22:28:16 2012] Store : Snapshot encountered 256 referenced mfd points, first ref mfd point id = 5362.
[Wed Feb 15 22:28:16 2012] Store : Snapshot encountered 256 referenced mfd points, first ref mfd point id = 5362.
[Wed Feb 15 22:28:16 2012] Store : Snapshot encountered 256 referenced mfd points, first ref mfd point id = 5362.
[Wed Feb 15 22:28:16 2012] Store : Snapshot encountered 256 referenced mfd points, first ref mfd point id = 5362.


Even restarting the TS server also fails with the error. (

./iw.server stop
Interwoven TeamSite stopping. This may take a while...
ERROR: iwuiboot Error stopping TeamSite. Check /shared/opt/logs/iwserver.log


iwserver.log:
Interwoven CSSDK SOAP Server Stopping ...
Interwoven Servlet Engine stopping ...
Interwoven Proxy Server stopping ...
Interwoven Web Daemon stopping ...
/shared/opt/iw-home/iw-webd/bin/iw.webd stop: iwwebd stopped
iwuiboot: ---------- STOPPED: Fri Feb 17 00:47:50 UTC 2012
Interwoven Event Subsystem stopping ...
iwserver: 6.7.2 Build 69622 Interwoven
iwetcboot: Writing unsaved changes to disk...
iw.server: ---------- STOPPING: Sun Feb 19 22:52:33 UTC 2012
iwuiboot: ---------- STOPPING: Sun Feb 19 22:52:33 UTC 2012
Interwoven CSSDK SOAP Server Stopping ...
Interwoven Servlet Engine stopping ...
ERROR: Cannot connect, server is probably not running.
ERROR: Failed to stop Interwoven Servlet Engine. Check /shared/opt/logs/iwui/servletd_out.log
Interwoven Proxy Server stopping ...
Interwoven Web Daemon stopping ...
/shared/opt/iw-home/iw-webd/bin/iw.webd stop: iwwebd (no pid file) not running
iwuiboot: ---------- STOPPED: Sun Feb 19 22:52:39 UTC 2012
Interwoven Event Subsystem stopping ...
iwserver: 6.7.2 Build 69622 Interwoven
iwetcboot: Writing unsaved changes to disk...


servletd_out.log:

INFO: Container org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/iw-preview] has not been started
Killing: 22490
Using CATALINA_BASE: /shared/opt/iw-home/servletd
Using CATALINA_HOME: /shared/opt/iw-home/servletd
Using CATALINA_TMPDIR: /shared/opt/iw-home/servletd/temp
Using JAVA_HOME: /shared/opt/iw-home/tools/java
Using CLASSPATH: :/shared/opt/iw-home/tools/java/lib/tools.jar:/shared/opt/iw-home/servletd/bin/bootstrap.jar:/shared/opt/iw-home/servletd/bin/commons-logging-api.jar
Feb 20, 2012 6:52:34 AM org.apache.catalina.startup.Catalina stopServer
SEVERE: Catalina.stop:
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:520)
at java.net.Socket.connect(Socket.java:470)
at java.net.Socket.(Socket.java:367)
at java.net.Socket.(Socket.java:180)
at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:395)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:344)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:435)
Killing: 22490
/shared/opt/iw-home/servletd/bin/servletd: line 285: kill: (22490) - No such process

tsmaster

Hi,

Anyone experienced the above issue. Can you help me to sort this out?