TeamSite Basic Reporting

work4u

I have successfully installed 7.3.2 on Linux and am able to login to TeamSite and able to switch to the administration GUI. However when I try to access the Reporting tab it gives me a fatal error. I have checked the iw.jboss.log, server.log, content_center.log and nothing meaningful in those. All the databases are there and its able to connect.

In the tsreport.log I see the following error:

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09 Feb 2013 03:29:47,392 INFO - com.interwoven.tsreport.server.ReportServer.run(ReportServer.java:184) - Interwoven Report Server started.
09 Feb 2013 03:29:47,424 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:276) - Topic Interwoven found
09 Feb 2013 03:29:47,667 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:305) - Established connection to EventServer
09 Feb 2013 03:29:47,667 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:314) - ------------> 0 Interwoven
09 Feb 2013 03:29:47,674 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:318) - Durable subscriber created for topic Interwoven
09 Feb 2013 03:29:47,674 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.startListeners(JmsReceiver.java:176) - Starting JMS listener thread 'Interwoven'
09 Feb 2013 03:37:35,902 ERROR - com.interwoven.tsreport.server.receiver.JmsReceiver.onException(JmsReceiver.java:420) - JMS Exception Listener found exception
javax.jms.JMSException: java.io.EOFException
at org.apache.activemq.util.JMSExceptionSupport.create(JMSExceptionSupport.java:49)
at org.apache.activemq.ActiveMQConnection.onAsyncException(ActiveMQConnection.java:1803)
.java:1820) g.apache.activemq.ActiveMQConnection.onException(ActiveMQConnection--More--(26%)
at org.apache.activemq.transport.TransportFilter.onException(TransportFilter.java:99)
at org.apache.activemq.transport.ResponseCorrelator.onException(ResponseCorrelator.java:126)
at org.apache.activemq.transport.TransportFilter.onException(TransportFilter.java:99)
at org.apache.activemq.transport.TransportFilter.onException(TransportFilter.java:99)
at org.apache.activemq.transport.WireFormatNegotiator.onException(WireFormatNegotiator.java:160)
at org.apache.activemq.transport.InactivityMonitor.onException(InactivityMonitor.java:254)
at org.apache.activemq.transport.TransportSupport.onException(TransportSupport.java:97)
at org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:190)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.io.EOFException
at java.io.DataInputStream.readInt(DataInputStream.java:375)
at org.apache.activemq.openwire.OpenWireFormat.unmarshal(OpenWireFormat.java:269)
rt.java:211) g.apache.activemq.transport.tcp.TcpTransport.readCommand(TcpTranspo--More--(32%)
at org.apache.activemq.transport.tcp.TcpTransport.doRun(TcpTransport.java:203)
at org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:186)
... 1 more
09 Feb 2013 03:37:35,906 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.stopListeners(JmsReceiver.java:353) - Shutting down JMS listener thread for topic Interwoven
09 Feb 2013 03:37:36,385 INFO - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:276) - Topic Interwoven found
09 Feb 2013 03:37:36,402 ERROR - com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:321) - Exception occurred while connecting to JMS server
javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:3035. Reason: java.net.ConnectException: Connection refused
at org.apache.activemq.util.JMSExceptionSupport.create(JMSExceptionSupport.java:35)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:286)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:230)
ctiveMQConnectionFactory.java:208)iveMQConnectionFactory.createTopicConnection(A--More--(39%)
at com.interwoven.tsreport.server.receiver.JmsReceiver.connect(JmsReceiver.java:292)
at com.interwoven.tsreport.server.receiver.JmsReceiver.startListeners(JmsReceiver.java:139)
at com.interwoven.tsreport.server.receiver.JmsReceiver.onException(JmsReceiver.java:422)
at org.apache.activemq.ActiveMQConnection$4.run(ActiveMQConnection.java:1809)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at org.apache.activemq.transport.tcp.TcpTransport.connect(TcpTransport.java:436)
at org.apache.activemq.transport.tcp.TcpTransport.doStart(TcpTransport.java:402)
at org.apache.activemq.util.ServiceSupport.start(ServiceSupport.java:53) at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.WireFormatNegotiator.start(WireFormatNegotiator.java:72)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:57)
at org.apache.activemq.ActiveMQConnectionFactory.createActiveMQConnection(ActiveMQConnectionFactory.java:266)
... 9 more-------------------------------------------------------------------------------------

Rick Poulin

Caused by: java.io.EOFException at java.io.DataInputStream.readInt(DataInputStream.java:375) at org.apache.activemq.openwire.OpenWireFormat.unmarshal(OpenWireFormat.java:269)

This one implies that the Report Service was still running when you restarted JBoss, as it tried sending a message to a broker that wasn't ready to handle it. Make sure this doesn't happen if tsreport was started after the app container.

Exception occurred while connecting to JMS server javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:3035. Reason: java.net.ConnectException: Connection refused

This one is "normal" because the BrokerService initializes *after* iw-eventsubsys. The eventsubsys should be able to connect when it tries again a few minutes later (poor design IMO). You should only ever see this message at AC boot time, and not during normal operation.