switching from CCPro to Teamsite causing error

I am using TeamSite 7.3.2. While switching from CCPro to TeamSite for one of the user we are getting this error

org.apache.jasper.JasperException: org.apache.jasper.el.JspELException: /widget/application/application.jsp(122,4) '${iw:getState(pageContext.request, currentStatePrefix)}' Problems calling function 'iw:getState' at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:417) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at .......

only one user is facing this issue i tried removing this user from all groups and then from Teamsite and adding him back from UI and also using CLTS but in both ways issue wasn't fixed.

Appreciate any pointer in this case?

Thanks..

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Comments

Adam Stoller

My guess - and that's all it is - is that there's something messed up with the user's entity db entry.

Rather than act on that guess, I'd recommend you contact HP Support and see if they can help you with the issue. Granted, being late on Friday [US], you'll probably have to wait until Monday to talk to anyone, but if you open the case online with the details you provided here (plus OS information), you'll have a head-start - you can then call in on Monday and reference the case number.

nipper

732 TS UI was rather buggy and extremely slow. If you reallly want to use that interface I would upgrade to 741

Reji Varghese

Another guess, Could be there are any portlets/tabs configured for the Standard UI which is buggy ?

btatineni

Thank you folks.I have opened case with HP about this.

ts_tech

I remember livesite.tk.war had some issues when we had the same problem with 741. HP gave us old livesite.tk.war and subsequent install_webapps fixed the issue. Let me know if thats the same issue on 732 as well.