configuring email_map.cfg problem

Well, my iw.cfg configuration is as follows.....

[iw_sendmail]
maildomain=xyz.com
mailserver=255.255.255.255 (the original IP goes here)
use_mapping_file=yes
email_mapping_file=C:\iw-home\local\config\wft\email_map.cfg

My email_map.cfg is as follows......

domain1\user1: u1@xyz.com

but for some reason its not recognizing my u1@xyz.com. Instead, its trying to send mail to user1@xyz.com
can anyone tell me what else do I need to do so that I can send mails to u1@xyz.com? By the way my operating system is windows 2000.
Thanx in advance..

Find more posts tagged with

Comments

Migrateduser

What does the exact entry look like in your email_map.cfg file for that user.

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

webkicha

This is the entry for user in email_map.cfg

domain1\user1: u1@xyz.com

Migrateduser

Maybe it's a different format in Windows but my email_map.cfg is an XML file. Or maybe you're using the other email_map.cfg - again noting the brilliant Interwoven idea to have more than one of these things named the same. I'm sure someone who is familiar with that kind of email_map.cfg will save the day for you.

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

kellyrmilligan

not sure about windows 2000, but I am pretty sure you don't need to put the @xyz.com part at the end of your entry. as far as why it is using it that way, i am not sure.

Kelly

iwovGraduate

Snippet from iw-home/local/conifg/wft/solutions/README_VisualAnnotate.txt:

-------------------------
If you need to use an email mapping file, you must edit the email map
that's located in the solutions directory (email_map.cfg).
-------------------------

Are you using the solutions workflow with VA enabled ? (As Smitty already pointed out) Add your email mapping to the XML file: iw-home/local/config/wft/solutions/email_map.cfg. Its worth a try.

Hope that helps

webkicha

Yes. You are right. Now its working absolutely fine. I confused with email_map.cfg in local/config/wft/ and the other file in local/config/wft/solutions/. Dave, you are right. The actual email_map.cfg is in xml format but not the other one. I really appreciate everyone's time. Again thank you all.

Edited by webkicha on 05/21/03 12:16 PM (server time).