PLC workflow not working

BhargavReddy

Hi,


We have installed TeamSite 7.3.1 with LSCS on Windows 2008 Server. We have also installed 3 LSDS servers and 1 LSCS server. We are running into two issues.

Issue 1. After configuring the PLC workflow, when we invoke it, the following error is displayed in content_center log:

2012-03-27 16:48:51,467 [http-0.0.0.0-8080-10] ERROR com.interwoven.modeler.util.CSUtil () - Unable to get config xml for model: Publish LiveSite Content
java.lang.NullPointerException
at com.interwoven.modeler.util.CSUtil.getModelConfigFile(CSUtil.java:465)
at com.interwoven.modeler.util.CSUtil.getModelConfig(CSUtil.java:233)
at com.interwoven.modeler.util.CSUtil.getModelConfigStr(CSUtil.java:167)
at org.apache.jsp.workflowModeler.ccpro.instantiatorScreenWrapper_jsp._jspService(instantiatorScreenWrapper_jsp.java:1092)
------------------------------------------------------------------------------------------------------------------
Issue 2. When we run a deployment from LSCS authoring using startDeploy.bat, the following error is displayed in deployment.log:

03-27-12 @ 16:17:21 [WARN ] CSJavaFactory - Exception while initializing CSConfig using property object: defaultTSServer mandatory property not found., resorting to use cssdk.cfg.
03-27-12 @ 16:17:21 [ERROR] StartDeployment - Exception in StartDeployment.main()
com.interwoven.cssdk.access.CSInvalidUserException: Unknown Hopi error(No such TeamSite user)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:195)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:78)
at com.interwoven.cssdk.sci.data.CSSessionCache.getSessionString(CSSessionCache.java:343)
at com.interwoven.cssdk.sci.access.AccessServiceSciImpl.beginSessionUsingPassword(AccessServiceSciImpl.java:385)
at com.interwoven.cssdk.access.java.AccessServiceAdapterImpl.beginSessionUsingPassword(AccessServiceAdapterImpl.java:63)
at com.interwoven.cssdk.factory.CSJavaFactory.getClient(CSJavaFactory.java:89)
at com.interwoven.wcm.iwrr.deployment.StartDeployment.getCsClient(StartDeployment.java:1629)
at com.interwoven.wcm.iwrr.deployment.StartDeployment.trigger(StartDeployment.java:1899)
at com.interwoven.wcm.iwrr.deployment.StartDeployment.trigger(StartDeployment.java:1813)
at com.interwoven.wcm.iwrr.deployment.StartDeployment.main(StartDeployment.java:1686)

We ran the following command: E:\Interwoven\LiveSiteCSAuth\authoring\bin>startdeploy.bat -StartDeploy_DeploymentMode production -StartDeploy_TsAreaDiffArea //servername/default/main/STAGING -StartDeploy_TsAreaDiffPreviousArea //servername/default/main/EDITION/INITIAL

Also livesite-od user was configured as suggested in the documentation as a Master user.

Your help is much appreciated, Thanks in Advance...!

Thanks!
Bhargav Reddy. P

Silix

com.interwoven.cssdk.access.CSInvalidUserException : Unknown Hopi error(No such TeamSite user)

usually indicates something to do with the account you are logged in as. Make sure the account you are using (not the livesite-od) has od-admin rights.