TeamSite 7.4.1 on ubuntu (linux) Fails with error.

Hi,

I am trying to install TeamSite 7.4.1 on ubuntu.

I installed jboss and foundation services. Now trying to install ContentServices.
I am getting error. If you have some hints for me, it'll be of great help!

2014-12-09 04:10:54,884 DEBUG org.jnp.interfaces.NamingContext - Failed to connect to ubuntu:1099
javax.naming.CommunicationException: Failed to connect to server ubuntu:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server ubuntu:1099 [Root exception is java.net.NoRouteToHostException: No route to host]]

-----------------------

I tried testing port 1099. Looked ok to me.

root@ubuntu:/home/administrator/Downloads# telnet ubuntu 1099
Trying 127.0.1.1...
Connected to ubuntu.
Escape character is '^]'.
��srjava.rmi.MarshalledObject|���c�>IhashlocBytest[BobjBytesq~xpN��ur[B���T�xp'��thttp://127.0.0.1:8083/q~q~uq~��sr org.jnp.server.NamingServer_Stubxrjava.rmi.server.RemoteStub��ɋ�exrjava.rmi.server.RemoteObject�a��
                                                                            a3xpw4
    UnicastRef2 127.0.0.1Jz��fp��G�qJ.��=�xConnection closed by foreign host.
root@ubuntu:/home/administrator/Downloads# telnet ubuntu 8080
Trying 127.0.1.1...
Connected to ubuntu.
Escape character is '^]'.

-----------------------

I then googled forums for resolution of error and some suggested adding
-Djava.rmi.server.hostname=127.0.0.1 while starting jboss. I did that too. But did not help.

root@ubuntu:/usr/Interwoven/ApplicationContainer/bin# ps -ef | grep jboss
iwui     29679     1 0 04:00 pts/2    00:00:00 /bin/sh /usr/Interwoven/ApplicationContainer/bin/iw_jboss_run.sh -b 0.0.0.0
iwui     29704 29679 86 04:00 pts/2    00:00:07 /usr/Interwoven/FoundationLibraries/JDK/bin/java -Dprogram.name=iw_jboss_run.sh -server -Xms256m -Xmx775m -XX:MaxPermSize=256m -XX:MaxNewSize=128m -XX Smiley Frustrated urvivorRatio=6 -Djava.awt.headless=true -Djava.class.path=/usr/Interwoven/FoundationLibraries/JDK/lib/tools.jar:/usr/Interwoven/ApplicationContainer/bin/run.jar: -Diw.log.path=/usr/Interwoven/ApplicationContainer/server/default/log -Diw.admin.config=/usr/Interwoven/ApplicationContainer/config -Djava.endorsed.dirs=/usr/Interwoven/FoundationLibraries/JDK/jre/lib/endorsed:/usr/Interwoven/ApplicationContainer/lib/endorsed -Djs.license.directory=/usr/Interwoven/ApplicationContainer/config -Diw.modelinstance.path=/usr/Interwoven/ApplicationContainer/server/default/data/private/workflowModeler/Instance/ModelInstance -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 -Djava.rmi.server.hostname=127.0.0.1 -Djava.net.preferIPv4Stack=true -classpath /usr/Interwoven/ApplicationContainer/bin/run.jar:/usr/Interwoven/FoundationLibraries/JDK/lib/tools.jar org.jboss.Main -b 0.0.0.0

--- snippet of the error attached ---

2014-12-09 04:10:51,850 INFO com.interwoven.wcm.jboss.api.JBossServiceUtil - Checking jboss service status....
2014-12-09 04:10:54,884 DEBUG org.jnp.interfaces.NamingContext - Failed to connect to ubuntu:1099
javax.naming.CommunicationException: Failed to connect to server ubuntu:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server ubuntu:1099 [Root exception is java.net.NoRouteToHostException: No route to host]]
        at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:274)
        at org.jnp.interfaces.NamingContext.checkRef(NamingContext.java:1533)
        at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:634)
        at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:627)
        at javax.naming.InitialContext.lookup(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor42.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.interwoven.wcm.jboss.api.JBossServiceUtil.checkACServiceStatus(JBossServiceUtil.java:267)
        at com.interwoven.wcm.jboss.api.JBossServiceUtil.startJbossService(JBossServiceUtil.java:362)
        at com.interwoven.wcm.ir.service.install.tasks.RestartJbossWithDelay.runTask(RestartJbossWithDelay.java:66)
        at com.interwoven.wcm.install.framework.DocumentCompositeTask.runTask(DocumentCompositeTask.java:119)
        at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
        at com.interwoven.wcm.install.framework.MultiComponentCompositeTask.runTask(MultiComponentCompositeTask.java:111)
        at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:430)
        at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
        at ZeroGaei.run(DashoA10*..)
Caused by: javax.naming.ServiceUnavailableException: Failed to connect to server ubuntu:1099 [Root exception is java.net.NoRouteToHostException: No route to host]
        at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:248)
        ... 16 more
Caused by: java.net.NoRouteToHostException: No route to host
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(Unknown Source)
        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
        at java.net.PlainSocketImpl.connect(Unknown Source)
        at java.net.SocksSocketImpl.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at java.net.Socket.<init>(Unknown Source)
        at java.net.Socket.<init>(Unknown Source)
        at org.jnp.interfaces.TimedSocketFactory.createSocket(TimedSocketFactory.java:84)
        at org.jnp.interfaces.TimedSocketFactory.createSocket(TimedSocketFactory.java:77)
        at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:244)
        ... 16 more
2014-12-09 04:12:54,047 ERROR com.interwoven.wcm.jboss.api.JBossServiceUtil - javax.naming.CommunicationException: Could not obtain connection to any of these urls: ubuntu:1099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server ubuntu:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server ubuntu:1099 [Root exception is java.net.NoRouteToHostException: No route to host]]]
2014-12-09 04:12:54,048 ERROR com.interwoven.wcm.jboss.api.JBossServiceUtil - JBoss service never started :: 600 secs
2014-12-09 04:12:54,048 INFO com.interwoven.wcm.ir.service.install.tasks.RestartJbossWithDelay - Polling for IR
2014-12-09 04:13:24,053 ERROR com.interwoven.wcm.install.framework.ia.Driver - Exception occurred while running RestartJbossWithDelay task. See installer.log for details.
com.interwoven.wcm.install.util.InstallException: Exception occurred while running RestartJbossWithDelay task. See installer.log for details.
        at com.interwoven.wcm.install.framework.DocumentCompositeTask.runTask(DocumentCompositeTask.java:136)
        at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
        at com.interwoven.wcm.install.framework.MultiComponentCompositeTask.runTask(MultiComponentCompositeTask.java:111)
        at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:430)
        at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
        at ZeroGaei.run(DashoA10*..)
Caused by: java.lang.NullPointerException
        at java.util.Hashtable.put(Unknown Source)
        at java.util.Properties.setProperty(Unknown Source)
        at com.interwoven.wcm.service.iwovregistry.utils.IRConnectionUtil.connect(IRConnectionUtil.java:296)
        at com.interwoven.wcm.ir.service.install.tasks.RestartJbossWithDelay.polling(RestartJbossWithDelay.java:98)
        at com.interwoven.wcm.ir.service.install.tasks.RestartJbossWithDelay.runTask(RestartJbossWithDelay.java:72)
        at com.interwoven.wcm.install.framework.DocumentCompositeTask.runTask(DocumentCompositeTask.java:119)
        ... 5 more
2014-12-09 04:13:24,055 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Interwoven/iwinstall
2014-12-09 04:13:24,069 DEBUG com.interwoven.wcm.install.framework.ComponentSelectionManager - *** selectedComponents
2014-12-09 04:13:24,079 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Interwoven/iwinstall
root@ubuntu:/usr/Interwoven/iwinstall/logs#

--- end of error ----

I have attached the complete install.log here for your reference.

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Comments

Reji Varghese

Wow ! Why do you want to install TeamSite on Ubuntu ? Ubuntu is not even a supported server platform.

Linux
- Red Hat Enterprise Linux ES/AS 5.x and 6.x, 32-bit and 64-bit
All minor versions of Red Hat Linux 5 and 6 are supported unless otherwise noted.

If you still want a fully open-source OS, try CentOS instead.

nipper

Including the supported platform issue is your networking is hosed up:

server ubuntu:1099 [Root exception is java.net.NoRouteToHostException: No route to host]

Is your servername ubuntu ?

padmanabh

Thanks Reji for your response. You are right. Ubuntu does not seem to be supported.

However I have already spent a lot time setting up and installing on this machine. So I want to try bit more to see if some changes here and there let me get past the errors. I am still hopeful

padmanabh

Thank you for your reply nipper.

>> Including the supported platform issue is your networking is hosed up:
What can I do about this?

>> Is your servername ubuntu ?
Yes hostname is ubuntu.
in the hosts file I have
127.0.0.1 localhost.localdomain localhost
::1 ubuntu localhost6.localdomain6 localhost6
127.0.1.1 ubuntu
# The folloiwing lines are desirable for IPV6 capable hosts.
::1 localhost ip6-localhost ip6-loopback
--- and some more ip6 related entries here...

Please let me know if I need to change something here or in some other file.

nipper

First get your sys admin involved.

Try running this command:

ping ubuntu

If it fails, this is a networking config issue. Your routing tables are incorrect & the IP address you picked is bad, the networking team will change it.

Rick Poulin

padmanabh wrote:
However I have already spent a lot time setting up and installing on this machine. So I want to try bit more to see if some changes here and there let me get past the errors. I am still hopeful

The amount of time you have spent is irrelevant because it's still wrong. Your sandbox will effectively be useless to validate any development activities because it'll be different from your target infrastructure. What's worse is that any debugging effort involved in getting this working will be useless at best and misleading at worst when you get to installing your production infrastructure. I suggest you stop wasting additional effort on this and start over.

That said, you have

127.0.1.1 ubuntu

in your hosts file. That IP is not valid and may likely explain the current problem. Try mapping your host name to the server's real IP.

CascadedParameter.pdf

Reji Varghese

127.0.1.1 ubuntu. Thats the loop back adapter.

It should have a static IP since its on a network. And the hostname, ubuntu wont be on listed on you network DNS.

Rick Poulin

reji_kv wrote:
127.0.1.1 ubuntu. Thats the loop back adapter.

Hmm, so it is. Didn't realize that was a thing on this flavour of unix. This entry could still be contributing to the issue though.