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ERROR connecting to IR Service - TS 721 Installation

jayantb

I am getting error during Common Services Installation dure Installation of TS 7.2.1

2012-04-06 22:35:13,153 DEBUG org.apache.commons.httpclient.HttpMethodBase - Should close connection in response to directive: close
2012-04-06 22:35:13,153 DEBUG org.apache.commons.httpclient.HttpConnection - Releasing connection back to connection manager.
2012-04-06 22:35:13,153 DEBUG org.apache.commons.httpclient.HttpMethodBase - Default charset used: ISO-8859-1
2012-04-06 22:35:13,153 DEBUG com.interwoven.wcm.service.iwovregistry.factory.ConfigRemoteFactory - Response status code: 400
2012-04-06 22:35:13,153 DEBUG com.interwoven.wcm.service.iwovregistry.factory.ConfigRemoteFactory - Response body: ::
2012-04-06 22:35:13,153 DEBUG com.interwoven.wcm.service.iwovregistry.factory.ConfigRemoteFactory - Premature end of file.
2012-04-06 22:35:13,153 INFO com.interwoven.wcm.service.iwovregistry.utils.IRConnectionUtil - ERROR connecting to IR Service
2012-04-06 22:35:13,153 INFO com.interwoven.wcm.ir.service.install.RestartJbossWithDelay - IR Service not up......TIMEOUT::10 minutes
2012-04-06 22:35:13,153 ERROR com.interwoven.wcm.install.framework.ia.Driver - IR Service not up
com.interwoven.wcm.install.util.InstallException: IR Service not up
at com.interwoven.wcm.ir.service.install.RestartJbossWithDelay.polling(RestartJbossWithDelay.java:121)
at com.interwoven.wcm.ir.service.install.RestartJbossWithDelay.runTask(RestartJbossWithDelay.java:72)
at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)
at com.interwoven.wcm.install.framework.MultiComponentCompositeTask.runTask(MultiComponentCompositeTask.java:111)
at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:430)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at ZeroGaei.run(DashoA10*..)

Appreciate if anyone could tell me the resolution of this error.

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Comments

Shivangi Malot

This means that the Jboss server you installed has not started or installed properly. Is this error coming up during Final Configurations than perform following steps to get this resolved.

You can try following steps
o Cancel the configurations
o Start Jboss & All the Interwoven Services from Services .msc
o Restart the TS Installer (with run as Admin option for Windows 2008 64 bit)

Please post the screenshot for this error as well.

Snap 2016-04-06 at 09.00.05.png

jayantb

Attached is the error screen shot with Error log details.

Urgent help is really appreciated.

jayantb

Resolved this issue. Another application was listening to port 8080 which in turn causing conflict in installation process. I killed that process and Installation went through.