TeamSite UI not coming up

We have cloned an environment and updated iw.cfg , database.properties , cssdk.cfg with the proper host names of TS and DB but still the Teamsite UI is not coming up.

Please refer to iwjboss.log

Please help, this is very urgent..

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swatis

Any pointers on this?

multi-Instance field Need Single value.rptdesign

nipper

You should understand that it is the weekend and few people read devnet now.

A couple pointers. First you can ignore the stack traces that refererence basicreportcenter, those happen all the time.

When you way you cloned the server. what did you do about the DB ? When TS is installed it requires a DB and makes a bunch of DB entries. They cannot be shared. To clone a server you need to replicate the DB tables and modify the correct config files. In addition, one of the tables references the server name, so it needs to be modified.

lastly you may need to reinstall the webapps. There are threads that mention this.

In the lost weekend, you could have have the server installed/configured by starting from scratch instead of cloning it.

swatis

Nipper ,

Thanks a lot for ur reply, the database has been replicated as well and we have updated the configuration files with the host name wherever required.

We had performed cloning on other env. with lower version 7.2.1 but this is the first time we did for 7.3.2 version however it wasn't successful.

nipper

Then try rerunning install_webapps.ipl Whould be int TeamSite/install/ folder

swatis

Does executing install_webapps.ipl will remove all the cloned configurations or will it just rebuild the webapp?

Just wanted to confirm if this is not going to update any configurations?

Rick Poulin

It rebuilds the app from source and reapplies any customizations that were done to the app in the supported way (i.e. using customer_src / livesite_customer_src). Changes that were hacked directly into the ApplicationContainer folder structure are not preserved.