tsadmin authenticate failure

hi all,

i'm running teamsite 6.0 server on a w2k server with sp3 installed. teamsite itself works fine but i can't login into the tsadmin gui.
error message: authenticate failure
i try to log in as a master but it don't work, altough it is possible to log in into teamsite itself with the same user.

servletd_out.log:
OpenAPIAuthenticator.authenticate(SimpleIdentity[ username=rpri271 domainname=cms001 rolename=master])
2003-10-20 16:29:37 - Authentication error: user=rpri271; domain=cms001; role=master

any ideas?

thanks,
skapelle

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13adam13

You need to be set up in the od_admin.uid roles file, as well as the admin.uid file. Just having access to TS does not guarantee that you shoiuld have access to the admin module for OpenDeploy.

iw-home\conf\roles\od-admin.uid

--Adam Wilson
Senior Programmer

Migrateduser

hi skapelle,

Unfortunately, TS Admin is NOT supported with the initial release of TS 6.0. This is indicated on the TS 6.0 compatibility matrix available on the support site.

Please review this as there is some very important information on here about TS 6.0 compatibility with products such as DataDeploy, MetaTagger, and more. https://support.interwoven.com/resources/products/compatibility/teamsite.asp

Just to let you know, we are hard at work on issuing a patch for this and a few other bugs that have come up. It should be available in the next few weeks.

Cheers,
David Yun

Product Manager, Client Tools
dyun@interwoven.com

skapelle

hi,

my user appears in each role file but it doesn't work at all. and we are running another teamsite 6.0 server (also w2k sp3) and there it works fine.

excerpt from my servletd_out.log:

LOADING COMMANDS..........2003-10-21 07:34:43,687 [main] ERROR com.interwoven.framework.base () - Attribute "sibling_order" must be declared for element type "parent". d:\iw-home\httpd\webapps\tsadmin\WEB-INF\conf\command\tsadmin\abort.command Line 7, Column 49
.2003-10-21 07:34:43,734 [main] ERROR com.interwoven.framework.base () - Attribute "sibling_order" must be declared for element type "parent". d:\iw-home\httpd\webapps\tsadmin\WEB-INF\conf\command\tsadmin\access.command Line 7, Column 48
.2003-10-21 07:34:43,750 [main] ERROR com.interwoven.framework.base () - Attribute "sibling_order" must be declared for element type "parent". d:\iw-home\httpd\webapps\tsadmin\WEB-INF\conf\command\tsadmin\admin.command Line 5, Column 48
.2003-10-21 07:34:43,765 [main] ERROR com.interwoven.framework.base () - Attribute "sibling_order" must be declared for element type "parent". d:\iw-home\httpd\webapps\tsadmin\WEB-INF\conf\command\tsadmin\arealabels.command Line 7, Column 47

need help ...

thanks,
skapelle

skapelle

i would be thankful if someone could support me ...

thanks,
skapelle

Migrateduser

Please remember, DevNet is a developer community, not technical support. If you have a time sensitive issue, you should be sure to open a support case with IWOV support (provided you have a valid support contract).

Sometimes it is also helpful to create a new post if there are additional questions, since your new issue is not directly related to TSAdmin.

I have asked some people to take a look at your problem, hopefully one of them will have time to check it out shortly.

Regards,

lissa

Migrateduser

If you are experiencing this problem because you still have TSAdmin installed, then you need to uninstall TS admin. This was pointed out by Dave's post earlier.

We cannot tell from your post if this is a new problem or not.

lissa

Adam Stoller

Did you ever get a resolution for your problem?
I'm seeeing something similar on a W2K SP4 system with TS6 (6.0.01 Build 29278) installed - and the serveletd_out.log has a lot of errors about sibling_order too:

I don't see any TSAdmin installed on the machine - but perhaps I'm looking in the wrong place? I looked under Add / Remove Programs - and the only Interwoven product I see installed in TeamSite 6.0.0L -- I looked through the registry and only saw references to mtsadmin and not just tsadmin.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com