1. Roles and Membership information is not coming for Groups

Product Version:TS 731, Linux
while viewing the group info in Admin tab we are getting following error:

Membership:
Request failed.

message:
Request processing failed; nested exception is com.interwoven.cssdk.common.CSException: Server stub marshall failed(Transport marshalling error)

exception:
com.interwoven.cssdk.common.CSException: Server stub marshall failed(Transport marshalling error) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:264) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104) at com.interwoven.cssdk.sci.filesys.FileServiceRootSciImpl.getAllPermissionInfo(FileServiceRootSciImpl.java:719) at com.interwoven.cssdk.sci.filesysauth.FileSysAuthServiceSciImpl.getAllPermissionInfo(FileSysAuthServiceSciImpl.java:585) at com.interwoven.cssdk.filesysauth.java.FileSysAuthServiceAdapterImpl.getAllPermissionInfo(FileSysAuthServiceAdapterImpl.java:64) at com.interwoven.cssdk.filesys.impl.CSRootImpl.getAllPermissionEntriesByGroup(CSRootImpl.java:725) at com.interwoven.ui.admin.usermgmt.groups.action.util.GroupRoleHelper.getRolesForUserJSONResult(GroupRoleHelper.java:66) at com.interwoven.ui.admin.usermgmt.groups.action.GroupDetailsController.getGroupResult(GroupDetailsController.java:152) at com.interwoven.ui.admin.usermgmt.groups.action.GroupDetailsController.handle(GroupDetailsController.java:85) at org.springframework.web.servlet.mvc.AbstractCommandController.handleRequestInternal(AbstractCommandController.java:84) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.ui.core.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:259) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446) at java.lang.Thread.run(Thread.java:619)

requestURI:
/iw-admin/action/group_members

Roles:
Request failed.

message:
Request processing failed; nested exception is com.interwoven.cssdk.common.CSException: Server stub marshall failed(Transport marshalling error)

exception:
com.interwoven.cssdk.common.CSException: Server stub marshall failed(Transport marshalling error) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:264) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104) at com.interwoven.cssdk.sci.filesys.FileServiceRootSciImpl.getAllPermissionInfo(FileServiceRootSciImpl.java:719) at com.interwoven.cssdk.sci.filesysauth.FileSysAuthServiceSciImpl.getAllPermissionInfo(FileSysAuthServiceSciImpl.java:585) at com.interwoven.cssdk.filesysauth.java.FileSysAuthServiceAdapterImpl.getAllPermissionInfo(FileSysAuthServiceAdapterImpl.java:64) at com.interwoven.cssdk.filesys.impl.CSRootImpl.getAllPermissionEntriesByGroup(CSRootImpl.java:725) at com.interwoven.ui.admin.usermgmt.groups.action.util.GroupRoleHelper.getRolesForUserJSONResult(GroupRoleHelper.java:66) at com.interwoven.ui.admin.usermgmt.groups.action.RoleAssignmentsForGroupController.handle(RoleAssignmentsForGroupController.java:71) at org.springframework.web.servlet.mvc.AbstractCommandController.handleRequestInternal(AbstractCommandController.java:84) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.ui.core.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:259) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446) at java.lang.Thread.run(Thread.java:619)

requestURI:
/iw-admin/action/roles_for_groups

Kindly anyone help us to solve this issue.. we already encountered this issue previously. at that time we did make_toolkit, UI reset followed by TS restart which solved the issue. But now not able to clear this error even performed the above steps.

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Comments

Rick Poulin

This implies that a patch was half-applied, or that your JARs are otherwise out of sync. Check that the timestamps and file sizes on any *sci*.jar and *hopi*.jar are what you'd expect them to be, in both iw-cc.war and iw-admin.war.

Narmada

Actually i did updates to tsgroups.xml with custom groups. After saving it. this issue rolled out. we suspected that it is due tsgroups.xml, so we reverted and replaced with back up file. This scenario also failed. Is there anything with tsgroups.xml which will causethis issue?

Thanks for the reply. I will check on .war and .jar files in the mean time.

Rick Poulin

Actually i did updates to tsgroups.xml with custom groups. After saving it. this issue rolled out. we suspected that it is due tsgroups.xml, so we reverted and replaced with back up file. This scenario also failed. Is there anything with tsgroups.xml which will causethis issue?

I suppose it's possible but it seems less likely. A transport marshaling problem means that the two sides (in this case, iwserver and the cssdk) disagreed on the format in which the data is carried across the pipe, as opposed to inconsistencies in the data itself.

For this to be caused by tsgroups.xml, you'd have to find a way to **** up the syntax enough to confuse teamsite whilst still making it through whatever validation it does on the file. Still, you can test the integrity of this on the iwserver side via a few calls to the iwgroup CLT. (eg. list TS groups; list the members of a group; etc etc.. if none of those come back with errors, then you can assume your tsgroups.xml isn't the cause).

Narmada

Great rpoulin,
Issue is resolved by debugging over your clues. Thanks a lot..

Narmada

I would like to know if the .war's under "ApplicationContainer/server/default/deploy" should be set with 775 permissions recurssively?

Topic_39595__Execute a data set using a hidden table.rptdesign

Rick Poulin

I would like to know if the .war's under "ApplicationContainer/server/default/deploy" should be set with 775 permissions recurssively?

That seems unnecessarily open, but why are you asking? If it ain't broke, don't fix it!