Custom URLExternalTask stucks and not transitioning.

ksn3

Hi All,

I am using TS 7.3.2 on Windows platform. I am customizing PLC workflow to deploy to preprod runtime before production deployment task.

I have used the same flow for preprod task as used for production task(URL task) and resolve production task(retry user task). However, the preprod task stuck and not transitioning either of successors(production Deployment or retry preprod deploy).

Please note, preprod node is successfully configured for PLC deployments for LSCS and LSDS deployments. The OD is being triggered and successfully deploys files for this newly added preprod task. Only issue is success/failure callback is not happening.


Debugging done at my end:
1. I have run the workflow in debug mode, no error(spaces, spell mistake) for preprod task or in its successor values.

2. used iwgetwfobj to verify the task details - no error found.

3. used iwcallback CLT to transit manually to failure and success tasks - preprod successfully transit to its successors once callback manually.

4. No error found in OD logs, content_center.log or in trace logs.

Please let me know if any of you could provide any insight to this peculiar issue.

Thanks!

Rick Poulin

4. No error found in OD logs, content_center.log or in trace logs.

How about the server.log under ApplicationContainer?

Gut feel is that you didn't name your transitions the way the task expects them.. Could be as simple as an errant trailing whitespace.