Unable to uninstall TeamSite

I'm installing a new TeamSite 7.3.2 instance on a new server as part of an upgrade.

My install failed because I didn't have sufficient rights to add tables to the new schemas.

My problem is when I try to uninstall TeamSite, the installer takes me all the way to the 'Restart Confirmation' and 'Final Configuration' steps, flying right past the step where I can select uninstall. I've clicked on 'Final Configuration', gotten confirmation that everything is completed, but when I rerun the installed, it still takes me to 'Final Confuiguration' steps. I've rebooted the system and tried again again, same thing.

Anybody have any suggestions? Such as modifying something in the registry, or deleting something?

Any help would be appreciated.

Thanks!

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Comments

nipper

Get support involved. What you will need to do is change the appropriate flags in the manifest (iwov-inventory.xml or inventory.xml) to tell it to reinstall the apps. I have done that before and it is quite easy. You may also need to remove some files the installer looks at.

I cannot tell you what changes because I really do not know the state of the server.

sheikh1

Nipper suggestion is correct, I did this not long back, you can rerun the installer after making the changes to inventory.xml, mark the status as incomplete against the modules which you want to uninstall.

Rick Poulin

Nipper suggestion is correct, I did this not long back, you can rerun the installer after making the changes to inventory.xml, mark the status as incomplete against the modules which you want to uninstall.

Yeah, but OP still has to clean up the mess first, and that's the part that's difficult to comment about without having access to the box.

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