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Issue in Installing Teamsite 732 on RHEL6.4

Balaveera Thatikonda

Started installing TeamSite 732 in Silent- mode.

It is giving following error, any ideas to solve this?

2013-05-31 21:02:49,415 DEBUG com.interwoven.wcm.install.framework.AbstractPreInstallComponent - - dep comp: Application Container
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.api.VersionString - Unable to load version properties. Will go by default version format a.b.c.d.e
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.PreInstall - ** The Autonomy UI Framework 8.0.4 component was selected because it is required for Autonomy Administration Console 7.3.2 **
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.ComponentInstallRelationshipManager - Avai for install: true
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.AbstractPreInstallComponent - - Comp being selected: CSSDK Soap Services
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.AbstractPreInstallComponent - - dep comp: Application Container
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.AbstractPreInstallComponent - - dep comp: Common Services Client
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.AbstractPreInstallComponent - - dep comp: TeamSite
2013-05-31 21:02:49,467 DEBUG com.interwoven.wcm.install.framework.PreInstall -
2013-05-31 21:02:49,468 ERROR com.interwoven.wcm.install.framework.ia.Driver - Pre-install component selection failed.Component(s) could not be found in a package. ID list: pkg: n[FoundationLibraries], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[ApplicationContainer], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServices], v[7.3.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServicesClient], v[7.3.2.0.0], i[false], cat[Base Components]&pkg: n[TeamSite], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[InterwovenAdministrationConsole], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[CSSDKSoapServices], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[CoreFramework], v[8.0.2.0.0], i[false], cat[Enterprise Content Management]&pkg: n[TeamSiteUI], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[WorkFlowModeler], v[7.3.2.0.0], i[false], cat[Web Content Management]
com.interwoven.wcm.install.util.InstallException: Pre-install component selection failed.Component(s) could not be found in a package. ID list: pkg: n[FoundationLibraries], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[ApplicationContainer], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServices], v[7.3.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServicesClient], v[7.3.2.0.0], i[false], cat[Base Components]&pkg: n[TeamSite], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[InterwovenAdministrationConsole], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[CSSDKSoapServices], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[CoreFramework], v[8.0.2.0.0], i[false], cat[Enterprise Content Management]&pkg: n[TeamSiteUI], v[7.3.2.0.0], i[false], cat[Web Content Management]&pkg: n[WorkFlowModeler], v[7.3.2.0.0], i[false], cat[Web Content Management]
at com.interwoven.wcm.install.framework.PreInstall.selectComponentsFrom(PreInstall.java:378)
at com.interwoven.wcm.install.framework.PreInstall.runPreInstallTask(PreInstall.java:260)
at com.interwoven.wcm.install.framework.ia.Driver.preInstallPhase(Driver.java:828)
at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:354)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
2013-05-31 21:02:49,470 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location is not present

If needed I can send full installer log.

Thanks.

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Comments

sheikh1

I don't think you can run successfully and install TS732 in silent mode. Atleast I was told by support couple of years ago for 7.1 that I have to use GUI on Linux platform.
Try it over GUI if permissible by using X11 forwarding and connect through Cygwin client or any other SSH client. There are many threads raised in this forum for using GUI installers on Linux platform

Balaveera Thatikonda

You are right Sheikh, we cannot run the installer in silent mode.
I did installation in graphic mode by using Xming & Putty through x11 forwarding. It worked seamlessly.

TechMan

Hi,

Just for information,I just did the silent mode installation and it worked fine.

Thanks

Migrateduser

Do you know how to fix the above error. I got the same error while installing Search using silent mode

nipper

The key is to configure silent mode correctly. That is much more difficult than it sounds. Silent Mode does little to no error checking.

I do remember that the ports on the default config were not right, JBOSS was listed at 9080 and then later at 8080 for an earlier version of the install script.

My advice is to install the X libraries on the server and then proceed. Otherwise keep experimenting. It will take time.

DeSmetKoen

I thought there was a way to do a gui install ,and that the gui install was able to generate a file that could be used by the silent install. Never tried it ,but I thought I read this somewhere.

Dan_Rivizzigno

The original issue above was due to an incorrect version in the component ID list:

]&pkg: n[CoreFramework], v[8.0.2.0.0], i[false],

That should be 8.0.4.0.0 and is an error in the template file. Most errors that you encounter for the component pre-selection are due to this kind of error.

If you can install in GUI mode, it's much easier. If you have to do a silent install, it's best to open a support case and let us go through the properties file first.

Ateam

if once silent installation failed with below error:

ERROR com.interwoven.wcm.install.framework.panels.CheckMetadata -

java.lang.NullPointerException

at com.interwoven.wcm.install.framework.panels.CheckMetadata.initialize(CheckMetadata.java:263)

at com.interwoven.wcm.install.framework.panels.CheckMetadata.install(CheckMetadata.java:119)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)