Windows 2008
LS 7.3.1
We have restarted LS services after changing jar file but still getting below Exception.
Is there any thing im forgetting to put or jar file is currputed ?
[PHP]-->
java.lang.RuntimeException: Failed to execute rules and externals<br> at com.interwoven.livesite.runtime.model.component.Component.executeExternal(Component.java:455)<br> at com.interwoven.livesite.runtime.model.page.RuntimeComponent.buildComponentTransformData(RuntimeComponent.java:269)<br> at com.interwoven.livesite.runtime.model.page.RuntimeComponent.transform(RuntimeComponent.java:367)<br> at com.interwoven.livesite.runtime.model.page.RuntimeComponent.transform(RuntimeComponent.java:338)<br> at com.interwoven.livesite.runtime.page.PageTokenVariableComponent.transformComponent(PageTokenVariableComponent.java:315)<br> at com.interwoven.livesite.runtime.page.PageTokenVariableComponent.renderNoCache(PageTokenVariableComponent.java:221)<br> at com.interwoven.livesite.runtime.page.PageTokenVariableComponent.preRender(PageTokenVariableComponent.java:106)<br> at com.interwoven.livesite.runtime.page.PageTokenContainer.preRender(PageTokenContainer.java:260)<br> at com.interwoven.livesite.runtime.model.page.RuntimePage.transformAndOutput(RuntimePage.java:429)<br> at com.interwoven.livesite.runtime.model.page.RuntimePage.transformAndOutput(RuntimePage.java:410)<br> at com.interwoven.livesite.runtime.rendering.RenderingManager.doOutputPage(RenderingManager.java:1249)<br> at com.interwoven.livesite.runtime.rendering.RenderingManager.renderPageGoal(RenderingManager.java:340)<br> at com.interwoven.livesite.runtime.rendering.RenderingManager.render(RenderingManager.java:248)<br> at com.interwoven.livesite.runtime.filter.LiveSiteFilter.doFilter(LiveSiteFilter.java:129)<br> at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)<br> at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)<br> at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)<br> at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<br> at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)<br> at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)<br> at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)<br> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)<br> at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)<br> at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)<br> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)<br> at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)<br> at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)<br> at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)<br> at java.lang.Thread.run(Thread.java:662)<br>Caused by: java.lang.RuntimeException: Execution exception in com.interwoven.livesite.external.ExternalCall@1e95777[object=com.interwoven.livesite.external.runtime.CustomerDataCookie,method=public org.dom4j.Document getSiteMapAndCustomerData(com.interwoven.livesite.runtime.RequestContext,),scope=local,parameters={},prefixCalls=[]]<br> at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:460)<br> at com.interwoven.livesite.external.ExternalCall.execute(ExternalCall.java:142)<br> at com.interwoven.livesite.runtime.model.component.Component.executeExternal(Component.java:426)<br> ... 28 more<br>Caused by: java.lang.RuntimeException: Could not invoke method: getSiteMapAndCustomerData, reason: null<br> at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:113)<br> at com.interwoven.livesite.common.pojo.PojoMethodCall.executeMethod(PojoMethodCall.java:401)<br> at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:455)<br> ... 30 more<br>Caused by: java.lang.reflect.InvocationTargetException<br> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<br> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<br> at java.lang.reflect.Method.invoke(Method.java:597)<br> at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:105)<br> ... 32 more<br>Caused by: java.lang.NullPointerException<br> at java.util.Properties$LineReader.readLine(Properties.java:418)<br> at java.util.Properties.load0(Properties.java:337)<br> at java.util.Properties.load(Properties.java:325)<br> at com.interwoven.livesite.external.runtime.CustomerDataCookieConfiguration.<init>(Unknown Source)<br> at com.interwoven.livesite.external.runtime.CustomerDataCookieConfiguration.getInstance(Unknown Source)<br> at com.interwoven.livesite.external.runtime.CustomerDataCookie.loadProperties(Unknown Source)<br> at com.interwoven.livesite.external.runtime.CustomerDataCookie.getCustomerData(Unknown Source)<br> at com.interwoven.livesite.external.runtime.CustomerDataCookie.getSiteMapAndCustomerData(Unknown Source)<br> ... 37 more<br>
