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Unable to access new server from Opendeploy Admin UI(7.2.1).
UMD
Hello,
I have installed Opendeploy admin UI on development server. I have also added one production server and pte server to my admin UI. Although I am able to login to Opendeploy admin UI for development server, the login fails when I try to login to prod and pte servers.
Given below is the detail of teamsite server where I have installed my Opendeploy admin.
Teamsite version 7.2.1
OpenDeploy version 7.2.1
Windows server 2008 R2 Enterprise
64 bit OS
I am having trouble logging in for prod and dev servers using OpenDeploy Admin UI.
While accesing PTE server, I get REQUEST_DENIED
whereas
while accessing prod server I get below error.
The server prdctwptmsapp01 is not available at this time
The OpenDeploy admin UI works fine for development server.
I don't see any errors in odadmin_servletd.log, adminEventReporting.log, and odadminserver.log.
Let me know if anyone has encountered such issue earlier, and give me any pointers. Thanks in advance!
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Comments
Adam Stoller
UMD
Thank you for the reply!
I am using the prod-am\dud845 id, which is registered correctly. The id has admin privileges as well. RMI port is also open between admin server, and production server which I am trying to manage. Still when I try to manage production server, it gives error "The server prdctwptmsapp01 is not available at this time". OD login UI I am using is "
http://devctwvcmsapp01.pte-am.ameritrade.com:8081/iw/opendeploy/login".
Let me know, if I am missing anything.
Adam Stoller
I'll have to let someone else try to answer - either that, or you can try going through HP Support.
I very rarely use the OD Admin UI - I find telnet / RDP and or going through UNC paths (usually in Emacs) much more productive.
Nawin
did you check the server status at your Prod server
UMD
Can you be more specific? I checked that all teamsite services are up on base and target server. Also, UI admin and access services are up on the server where admin is installed.
I am getting below error in servletd log. Please let me know, if you have encountered it before. I have checked that RMI port (9173) is open as well.
eturned from getCSContext()
Got back context:
locale: en_US, sessionString:: OpenDeployAdminServer, sessionString:: , server: DEVCTWVCMSAPP01
OpenDeploy server host: 10.156.150.69, RMI registry port: 9173
** Message: Connection refused to host: 10.156.150.69; nested exception is:
java.net.ConnectException: Connection timed out: connect
com.interwoven.opendeploy.ui.ServiceNotAvailableException: Connection refused to host: 10.156.150.69; nested exception is:
java.net.ConnectException: Connection timed out: connect
at com.interwoven.opendeploy.ui.OpenDeployAgent.getRemoteServices(OpenDeployAgent.java:252)
at com.interwoven.opendeploy.ui.OpenDeployAgent.getSecureService(OpenDeployAgent.java:342)
at com.interwoven.opendeploy.ui.ODAccessSvcAuthen.authenticate(ODAccessSvcAuthen.java:313)
at com.interwoven.framework.auth.LoginServlet.doAuthentication(LoginServlet.java:442)
at com.interwoven.framework.auth.LoginServlet.doGet(LoginServlet.java:312)
at com.interwoven.framework.base.FrameworkServlet.doPost(FrameworkServlet.java:101)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at com.interwoven.framework.base.FrameworkServlet.service(FrameworkServlet.java:83)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:619)
2014-06-03 15:32:06 - Authentication error: user=dud845; domain=prod-am; role=od-admin
localHostName: devctwvcmsapp01
Get Access Service hostname from framework.properties file
Using Access Service hostname: DEVCTWVCMSAPP01
Get Access Service port number from framework.properties file
Using Access Service port number: 12973
Get Access Service transport type from framework.properties file
Using Access Service transport type: http
Get Access Service authen server from framework.properties file
Using Access Service authen server: localservice
Get Access Service login life time from framework.properties file
Using Access Service login life time(milliseconds): 86400000
Get Access Service user locale from framework.properties file
Using Access Service user locale: en_US
iwov_auth_DEVCTWVCMSAPP01
