HTTP-500 Error -Unable to establish connection with the server

lucy1

Hi,

We are getting error 500 while trying to edit component in pages.
This does not occur in any specific page or component, but occurs randomly. Edit of a component works fine sometime and does show 500 error sometimes.

Suspect it is some issue in server. Can anyone help please

At that particlular time we get errors like below
2012-08-28 11:36:58,279 ERROR com.interwoven.livesite.common.business.BusinessException - : level [-1]
Failed to get Page
com.interwoven.cssdk.common.CSException: //Uns09/default/main/aerospace-defence-security/index.page(Unable to establish connection with server)
at com.interwoven.cssdk.filesys.jni.CSFileJNIServer.getExtendedAttributes(Native Method)
at com.interwoven.cssdk.filesys.jni.FileServiceAdapterImpl.getExtendedAttributes(FileServiceAdapterImpl.java:449)
at com.interwoven.cssdk.filesys.impl.CSSimpleFileImpl.getExtendedAttributes(CSSimpleFileImpl.java:279)
at com.interwoven.livesite.business.BusinessSite.addPages(BusinessSite.java:251)
at com.interwoven.livesite.business.BusinessSite.addPages(BusinessSite.java:243)
at com.interwoven.livesite.business.BusinessSite.addPages(BusinessSite.java:243)
at com.interwoven.livesite.business.BusinessSite.addPages(BusinessSite.java:243)
at com.interwoven.livesite.business.BusinessSite.addPages(BusinessSite.java:243)
at com.interwoven.livesite.business.BusinessSite.getPages(BusinessSite.java:213)
at com.interwoven.livesite.business.BusinessSite.getPageLinks(BusinessSite.java:164)
at com.interwoven.livesite.web.site.action.ComponentPropertiesAction.dataForm(ComponentPropertiesAction.java:418)
at com.interwoven.livesite.web.site.action.ComponentPropertiesAction.dataForm(ComponentPropertiesAction.java:373)
at sun.reflect.GeneratedMethodAccessor388.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at com.interwoven.livesite.common.web.action.BaseAction.execute(BaseAction.java:267)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:206)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)


Thanks,
lucy