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Workflow error

felicia thomas

Hello, We are currently setting up or server with TeamSite version 7.5 Wwe have set up a very basic workflow, but when trying to invoke the workflow with new job we are getting the error "Could not initialize class com.interwoven.modeler.util.ModelInstanceUtil". Does this happen because we are missing some packages. Please suggest on this if anyone has faced similar issue. Thanks, Felicia

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Comments

Rick Poulin

You'd have to look in the ApplicationContainer's server log for a full stack trace. The message you posted is too generic to diagnose.

felicia thomas

Hi, Sorry for the delay. No errors were captured in server.log Please find the error in content_center.log --------------------------------------------------------- 2015-07-08 05:00:53,074 [default task-5] ERROR com.interwoven.ui.teamsite.g11n.blc.PropertiesBranchConfigProvider () - Error getConfigFileFromTS on branch //ptseelm-lx4526.ikeadt.com/iwadmin/main/workflowModels : com.interwoven.ui.teamsite.filesys.blc.BranchConfigException: Error getting properties: at com.interwoven.ui.teamsite.filesys.blc.BranchConfigPropertiesImpl.getConfigProperties(BranchConfigPropertiesImpl.java:57) at com.interwoven.ui.teamsite.g11n.blc.PropertiesBranchConfigProvider.getConfigFileFromTS(PropertiesBranchConfigProvider.java:205) at com.interwoven.ui.teamsite.g11n.blc.PropertiesBranchConfigProvider.getConfig(PropertiesBranchConfigProvider.java:128) at com.interwoven.ui.teamsite.g11n.blc.PropertiesBranchConfigProvider.getMasterLocale(PropertiesBranchConfigProvider.java:252) at com.interwoven.ui.teamsite.g11n.LocalizeBaseCommand.isAllowed(LocalizeBaseCommand.java:117) at com.interwoven.ui.teamsite.g11n.LocalizeBaseCommand.isAllowedOnContainer(LocalizeBaseCommand.java:90) at com.interwoven.ui.teamsite.filesys.FileSystemCommand.isAllowedOnContainer(FileSystemCommand.java:222) at com.interwoven.ui.teamsite.filesys.FileSystemCommand.isAllowedOnContainer(FileSystemCommand.java:244) at com.interwoven.ui.base.impl.command.CommandHandler.doIsAllowedOnContainer(CommandHandler.java:1222) at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:872) at com.interwoven.ui.base.impl.command.CommandHandler.tryRunForward(CommandHandler.java:760) at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:704) at com.interwoven.ui.base.impl.command.CommandHandler.isAllowedOnContainerCommand(CommandHandler.java:576) at com.interwoven.ui.base.command.CommandManager.isAllowedOnContainer(CommandManager.java:135) at org.apache.jsp.ccpro.filesys.area_005fnavigation.lists.list_005fdirectory_jsp._jspService(list_005fdirectory_jsp.java:934) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:236) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToPath(ServletInitialHandler.java:179) at io.undertow.servlet.spec.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:160) at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) at javax.servlet.http.HttpServlet.service(HttpServlet.java:687) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:61) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:234) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:153) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:737) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) Caused by: com.interwoven.cssdk.access.CSInvalidUserException: Unknown Hopi error(No such user) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:195) at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104) at com.interwoven.cssdk.sci.data.CSSessionCache.getUserId(CSSessionCache.java:1003) at com.interwoven.cssdk.sci.filesys.FileServiceBranchSciImpl.createWorkarea(FileServiceBranchSciImpl.java:203) at com.interwoven.cssdk.sci.filesys.FileServiceSciImpl.createWorkarea(FileServiceSciImpl.java:577) at com.interwoven.cssdk.filesys.java.FileServiceAdapterImpl.createWorkarea(FileServiceAdapterImpl.java:93) at com.interwoven.cssdk.filesys.impl.CSBranchImpl.createWorkarea(CSBranchImpl.java:142) at com.interwoven.cssdk.filesys.impl.CSBranchImpl.getBranchConfigWorkarea(CSBranchImpl.java:1096) at com.interwoven.ui.teamsite.filesys.blc.BranchConfigFileServiceImpl.moduleBaseMigrationCheck(BranchConfigFileServiceImpl.java:414) at com.interwoven.ui.teamsite.filesys.blc.BranchConfigFileServiceImpl.getFileInputStreamByNameFromConfigBranch(BranchConfigFileServiceImpl.java:94) at com.interwoven.ui.teamsite.filesys.blc.BranchConfigFileServiceImpl.getFileInputStreamFromConfigBranch(BranchConfigFileServiceImpl.java:75) at com.interwoven.ui.teamsite.filesys.blc.BranchConfigFileServiceImpl.getFileInputStreamFromConfigBranch(BranchConfigFileServiceImpl.java:64) at com.interwoven.ui.teamsite.filesys.blc.BranchConfigPropertiesImpl.getConfigProperties(BranchConfigPropertiesImpl.java:49) ... 73 more 2015-07-08 05:01:03,473 [default task-7] ERROR JSP () - JSP error java.lang.NoClassDefFoundError: Could not initialize class com.interwoven.modeler.util.ModelInstanceUtil at org.apache.jsp.workflowModeler.instantiator_jsp._jspService(instantiator_jsp.java:957) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:69) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:366) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:326) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:82) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:236) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchToPath(ServletInitialHandler.java:179) at io.undertow.servlet.spec.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:160) at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:61) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:234) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:153) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:737) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) Thanks, Felicia

Rick Poulin

Try preserving the line breaks in your paste next time, that was awful to read through Smiley Tongue

Looks like you're probably still in the admin console while testing your workflow? TeamSite doesn't work too well with multiple tabs open. Make sure TeamSite actually things you're in CCPro/TeamSiteUI before actioning your workflow and that should resolve the issue.

felicia thomas

Hi,

My apologies for the lengthy log.

We are in CCPro view only while invoking the workflow. I have tried it again now.

Can this happen because of some missing jars necessay to instantiate the workflow.

Please suggest on this.

Thanks,

Felicia

David Smith

Have you opened a support case? Why people only rely on DevNet is a mystery to me. There are a lot of very specific system libraries you need in order to get 7.5 working properly.

felicia thomas

Yes, we have opened a support case as well.

We wanted to check if anyone on devnet has faced a similar issue.

Rick Poulin

feliciathomas wrote:
Error getConfigFileFromTS on branch //ptseelm-lx4526.ikeadt.com/iwadmin/main/workflowModels : com.interwoven.ui.teamsite.filesys.blc.BranchConfigException: Error getting properties: at com.interwoven.ui.teamsite.filesys.blc.BranchConfigPropertiesImpl.getConfigProperties(BranchConfigPropertiesImpl.java:57) at com.interwoven.ui.teamsite.g11n.blc.PropertiesBranchConfigProvider.getConfigFileFromTS(PropertiesBranchConfigProvider.java:205)

I have also seen this error in 7.3.2 when the workarea was initially marked as private. Using the command line tools, check the perms and private status on branch /iwadmin/iwconfig/main/workflowModels (this is a hidden branch) all the way down to WORKAREA/iw-wa/iw-g11n/config.properties (I may have that path slightly wrong). Somewhere somehow, your user doesn't have read access to that file.

In most cases, I was able to fix the perms via the CLTs but if you can't, recreating the branch is also an option.