WFM Installation Error

Raj1502

Hello,

I am trying to install WFM 1.0.1.0 on Windows XP client machine. TS version is 6.7.2 and it is on linux. I downloaded the IWOVtswfm-win-1.0.1.0-Build69622.exe from the support site and extracted it and clicked on install.bat. However installation is failed and it gave below message:

Product WorkflowModeler
Module "wfm" failed at phase IW_INSTALL_MODE_PREINSTALL with the following errors:
A mandatory Module wfm failed to complete IW_INSTALL_MODE_PREINSTALL phase
STACK TRACE :java.lang.Exception: A mandatory Module wfm failed to complete IW_INSTALL_MODE_PREINSTALL phase
at com.interwoven.install.module.Module.getInstallResult(Module.java:1191)
at com.interwoven.install.module.Module.install(Module.java:621)
at com.interwoven.install.module.ModuleManager.executeInstall(ModuleManager.java:636)
at com.interwoven.install.module.ModuleManager.fillGlobalPropertiesFile(ModuleManager.java:725)
at com.interwoven.install.module.ModuleManager.doPreinstall(ModuleManager.java:259)
at com.interwoven.install.product.Product.preinstall(Product.java:568)
at com.interwoven.install.product.ProductManager.doPreinstall(ProductManager.java:210)
at com.interwoven.install.installmgr.InstallManager.install(InstallManager.java:1366)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at ZeroGabm.run(DashoA10*..)

Could you please help me out?

Thanks,

ISCBorisB

Hello, I am trying to install WFM 1.0.1.0 on Windows XP client machine. TS version is 6.7.2 and it is on linux. I downloaded the IWOVtswfm-win-1.0.1.0-Build69622.exe from the support site and extracted it and clicked on install.bat. However installation is failed and it gave below message: Product WorkflowModeler Module "wfm" failed at phase IW_INSTALL_MODE_PREINSTALL with the following errors: A mandatory Module wfm failed to complete IW_INSTALL_MODE_PREINSTALL phase STACK TRACE :java.lang.Exception: A mandatory Module wfm failed to complete IW_INSTALL_MODE_PREINSTALL phase at com.interwoven.install.module.Module.getInstallResult(Module.java:1191) at com.interwoven.install.module.Module.install(Module.java:621) at com.interwoven.install.module.ModuleManager.executeInstall(ModuleManager.java:636) at com.interwoven.install.module.ModuleManager.fillGlobalPropertiesFile(ModuleManager.java:725) at com.interwoven.install.module.ModuleManager.doPreinstall(ModuleManager.java:259) at com.interwoven.install.product.Product.preinstall(Product.java:568) at com.interwoven.install.product.ProductManager.doPreinstall(ProductManager.java:210) at com.interwoven.install.installmgr.InstallManager.install(InstallManager.java:1366) at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..) at ZeroGabm.run(DashoA10*..) Could you please help me out? Thanks,

For 6.X Windows Client, TS used some version of ZeroG InstallAnywhere Installer. Pre-install Phase failure almost
always means that:

A. You (the local or domain administrator you are installing as) do not have sufficient rights to install Software
    on this machine OR

B. You do not have enough free disk space in your account's %TEMP% / %TMP% locations. If that's indeed
    the case, you may clean up or change these Environment variables to point to another drive with sufficient free space.