Email Issue

Auli2

Hi,

We are using iw_solution_email.ipl for sending out emails.
We are migrating one of our servers from 672 to 721 version and now in the new setup emails are not working.
There is a error in cmd-out log -
[HTML]Could not process template:
/iw-home/local/config/wft/solutions/ccmail_header.tpl

XML parse error :
junk after document element at line 8, column 0, byte 118 at /iw-home/iw-perl/vendor/lib/XML/Parser.pm line 187[/HTML]

The ccmail_header.tpl is using a xml, having workflow information, but the same xml is used by ccmail_htmlbody.tpl and its working fine. Also, that XML is a valid XML.

Any pointers will be appreciated.

ISCBorisB

...Also, that XML is a valid XML

It seems that your XML Parser is not as sure as you are about this...

Are you using some Unicode characters within XML in question? If you are,
try to replace them with XML Numeric entities (code points), XML Parsers
are often sensitive to multi-byte characters ( and "Junk after..." is a typical
error in such cases).

You may also want to take a look at [post=102972]this old thread[/post]