Unable to Add User /Remove User

Hi,

We are running on TeamSite 5.5.2 on Solaris Environment.

When we try to add user using the iwadduser.ipl it throws the following errot message

"iwuser: unable to open remote database
Unable to create the team500797001 user in the entity db."

When we try to remove user using the iwrmuser.ipl it throws the following error message

"Object being looked up was not foundUnable to remove the team500797001 user from the entity db.
Please make sure you are logged in as root when running this script"

The user (team500797001) exists in the solaris Operating system.

Can someone suggest what could be the problem and probable solution.

regards
Sunil

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Migrateduser

Can Solaris usernames be that long? I thought they had to be 8 chars or less.

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

tvaughan

Yeah, Solaris usernames can be more than 8 characters, but doing so screws up a bunch of cool command line chaining commands you can do.

tvaughan

Hi Sunil,

Were you logged in with root when you ran these commands? If not, try again with root . . .that often clears up a lot of problems.

If you still have problems, try cruising around your Entity database (don't touch anything without being very careful) and looking for the record that controls your problem user.

The Entity DB is just a collection of delicate files in $IWHOME/local/entities/Data

If you run "iwuser user", the Entity Id value will point you to which file in that directory to check out.

Tom

Migrateduser

It is remote possiblity that your entity db might be corrupt. I have ran into it couple times trying to automate roles using teamsite Smiley Happy

That's what you get for trying to be clever.