GetGroups errno=ERANGE

Hey all,

I got a problem on our ts 6.7.2 SP2 Teamsite.

GetGroups errno=ERANGE

I am getting the error from above when i want to read in groups.
We are busy locating the problem and we seem to have found the cause of the problem it seems to be going in the direction of to much users in a group.

We are reading groups defined on a LDAP through pam (OS users).
Now is there a group on this ldap of 800+ users.(not used in teamsite)but still this group needs to exist. It seems that this group is preventing teamsite to read any group listed on this ldap.

Do you guys have an idea or a parameter that can prevent this problem ?

Some already defined parameters in iw.cfg

[iwserver]

group_bufsize_limit=524288
cachesize=146000

increasing these numbers is also not working.(also no difference not using this parameters)

Kind regards,
Matthias

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RedTreeMatthias

Update after testing.

It seems TS 6.7.2 SP2 has problem reading groups if 1 group extends the following size 743 entries of 6char =4458 bytes. Does anyone have an idea to increase this size limit ?

Is there maybe a special parameter so it can read bigger groups ? Or another way to avoid this error/problem without decreasing the size of the group or removing it ?

Adam Stoller

Any chance you can separate group into two - one that represents users who are in TeamSite, and one that represents all the other users (perhaps with the first group nested inside)?

If you can do that, you may be able to just utilize the first group within the confines of TeamSite and avoid the problem.

Beyond that, I'd recommend opening a case with Support - indicating the steps you've already taken (since those are documented)

RedTreeMatthias

Thanks for the reply ghoti.

The request to split up the group is send to our unix team.

The group file that is to big at this moment is the file that defines all users on ldap. Actually this has nothing to do with the teamsite part.But Teamsite does read every group on ldap and because of this global group it fails. Is there a way to maybe specifier which group teamsite reads? So that it reads only the groups on LDAP that are meant to be for teamsite.

And a case is open with the support.

RedTreeMatthias

To update this matter,

There is a parameter in iw.cfg that should fix this problem.
[iwserever]
group_bufsize_limit=524288 .
This fix is not working on our versions of teamsite.
This is TS 6.7.2 SP2 + Patch2 but according to the support it is working on other versions.