Asset uploading is failing with MBPCanGetCheckout user group

We have created new user into MBPCanGetCheckout user group.

Also. have provided "AccessFull" access on folder.

Asset uploading is getting failed with "Insert Unmodified" task.

MBP.log is showing following error.

7/3/2014 3:28:09 PM ERROR: ConnId:11 Request:AddImageRequest Reason:A message decode failed
7/3/2014 3:30:06 PM ERROR: ConnId:11 Request:AddImageRequest Reason:A message decode failed
7/3/2014 3:32:31 PM ERROR: ConnId:12 Request:AddImageRequest Reason:A message decode failed

We are using MediBin 8.0.3 on Windows 2008 standard server.

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rmedida

Check the DB.log if it is enabled. If not enable it and reproduce the issue. I do not think this is a Group Permissions related.

Is the upload works if you remove the user from this group?

mishravik

Is the upload works if you remove the user from this group?

No, we still get same issue.

How to enable DB.log?

rmedida

MediaBin Server logs can be enabled from MediaBin Registry settings. Please check the tech note available on how to enable the MB Server logging in Windows Registry, the purpose of each log and when to enable.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MediaBin, Inc.\MediaBin\Platform\CurrentVersion\Logs\DbTrace\

ON and APPEND keys need to be set to 1 and MB Server service needs to be restarted.

mishravik

Please, find DB log file.

We do not see any error into log file.

Also asset is gettng upload into STAGING folder properly.

\Program Files (x86)\MediaBin Server\MBWebServer\Staging\Uploads\{774443df-af88-4959-89cc-8ada702125e0}

rmedida

Check the Recent Job History in MB Enterprise Manager and see if the Job is coming to MediaBin Server. You can double click to see what's the error if any.

mishravik

Upload is working for Adminstartor user.

We are not able to see Job details for other users into MB Enterprise Manager.

Also, what will be permission for "Upload Action", We have given "Everyone view"

rmedida

Then it might be the folder level permissions.

By default, Administrators will have FULL permissions on MediaBin Folders; and EVERYONE will be READ access. You can change the folder permissions by right clicking on the folder and users should have atleast CHANGE access to upload the files to MB folders.

mishravik

We got the issue.

Upload Action has pointing to defaulf folder where user to not have permission.

Do we have any setting so that "Upload Action" directly taking current folder of MediaBin UI?

rmedida

You can modify the Upload Action from Admistration and managing workflows by selecting the Upload action and change it as needed.

Please mark this thread as solved if it is.