LSCS Query returning Wrong results

Srini_Arshan

Hi,

 

We have tagged the assets with C Series, WLC Series,SAX Series some of the assets tagged with multi values like C Series,WLC Series.

 

Now I want to get all results which are tagged with C Series.

 

So I am using q=TeamSite/Metadata/ProductFamily:=C Series this query but its returning assets which are tagged with C Series only but not returning assets tagged with both WLC Series and C series.

 

If we use default operator(q=TeamSite/Metadata/ProductFamily:C Series ) its returning the wrong results as it is doing partial pattern matching.

 

 

Please help me.

 

Thanks in advance.

Rick Poulin

Option 1: Change your values to be something you can match on as keywords, like "CSeries" instead of "C Series". You should probably be doing this anyway even with option 2. This should not affect the actual labels provided to the end users.

 

Option 2: There's a config (which one depends on your product version) where you can identify that field as a multi-valued field, so that IDOL understands how to split up the value into portions rather than treating it as a single string. Read up on this in the LSCS Tech Ref pdf.