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We are expierencing issuse with our silent install of 7.4. 1 on Linux machine

gopi123

We are attempting to run the silent install of 7.4.1 on a Linux machine. We are being given an error that the installer cannot find dir /iwinstall even though it does exist in our chosen install path of /usr/Autonomy/.

Below is the error:-

2014-08-14 15:15:18,546 ERROR com.interwoven.wcm.install.framework.ia.Driver - Pre-install component selection failed.Component(s) could not be found in a package. ID list: pkg: n[FoundationLibraries], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[ApplicationContainer], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServices], v[7.4.1.0.0], i[false], cat[Base Components]&pkg: n[CommonServicesClient], v[7.4.1.0.0], i[false], cat[Base Components]&pkg: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[InterwovenAdministrationConsole], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[CSSDKSoapServices], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[LiveSiteCSAuth], v[7.4.1.0.0], i[false], cat[Web Content Authoring]&pkg: n[CoreFramework], v[8.0.4.1.0], i[false], cat[Enterprise Content Management]&pkg: n[TeamSiteUI], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[WorkFlowModeler], v[7.4.1.0.0], i[false], cat[Web Content Management]
com.interwoven.wcm.install.util.InstallException: Pre-install component selection failed.Component(s) could not be found in a package. ID list: pkg: n[FoundationLibraries], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[ApplicationContainer], v[8.0.2.0.0], i[false], cat[Base Components]&pkg: n[CommonServices], v[7.4.1.0.0], i[false], cat[Base Components]&pkg: n[CommonServicesClient], v[7.4.1.0.0], i[false], cat[Base Components]&pkg: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[InterwovenAdministrationConsole], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[CSSDKSoapServices], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[LiveSiteCSAuth], v[7.4.1.0.0], i[false], cat[Web Content Authoring]&pkg: n[CoreFramework], v[8.0.4.1.0], i[false], cat[Enterprise Content Management]&pkg: n[TeamSiteUI], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg: n[WorkFlowModeler], v[7.4.1.0.0], i[false], cat[Web Content Management]
        at com.interwoven.wcm.install.framework.PreInstall.selectComponentsFrom(PreInstall.java:378)
        at com.interwoven.wcm.install.framework.PreInstall.runPreInstallTask(PreInstall.java:260)
        at com.interwoven.wcm.install.framework.ia.Driver.preInstallPhase(Driver.java:828)
        at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:354)
        at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)
        at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)
        at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
        at com.zerog.ia.installer.Main.main(DashoA10*..)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10*..)
        at com.zerog.lax.LAX.main(DashoA10*..)
2014-08-14 15:15:18,550 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location is not present

This is the installer.properties for Content Store locations which we are given:-

######################

# Content store location (e.g. /iw-store)
contentStoreDirectory=/iw-store

# UVFS only needed for Linux (e.g. /drivers/uvfs)
teamSiteUVFSDir=/usr/local/uvfs_2.0.7

######################
# TeamSite Web Ports #
######################
# HTTP port, default 80
http=80
# HTTPS port, default 443
https=443
# Proxy port, default 1080
proxy=1080
# Web server port, default 81
webserver=81

# Log directory for TeamSite
teamSiteLogDir=/usr/Autonomy/TeamSite/local/logs

# TS filesystem mount directory (e.g., /iwmnt)
teamSiteMountDir=/iwmnt

# For Unix systems only, using apache as webserver
yesApache=true

# Apache's conf dir (e.g., /etc/http/conf)
teamSiteHttpConfDir=/etc/apache/conf

# Apache's bin dir (e.g., /usr/sbin)
teamSiteHttpBinDir=/etc/apache/bin

Please help us what may be the issue in silent installation.

Appreciate your help!!!!

Regards

Gopi

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Comments

nipper

2014-08-14 15:15:18,546 ERROR com.interwoven.wcm.install.framework.ia.Driver - Pre-install component selection failed.Component(s) could not be found in a package.

Which package do you have ?

BTW, Silent install is extremely difficult and error prone. I highly suggest seeing if you can do the X windows install. This will take 10 times as long. You may need ot install the X librabries on the server and then something like cygwin on a PC but those are not too difficult.

gopi123

I am using the below packages to install.

[root@bvasndd03 temp_install]# ls -ltr
total 453392
-rwxrwxrwx 1 root root 75904458 Aug 11 15:35 IWOVInstaller-Linux-7.4.1.0.0.bin
-rwxrwxrwx 1 root root 388364924 Aug 11 16:28 IWOVTeamSite-Linux-7.4.1.1.iwpkg

I am running the command like this

./SilentInstall.sh <path-to-installer.bin> <path-to-installer.properties>

for eg:- ./SilentInstall.sh /ts_install/temp_install//ts_install/temp_install /usr/Autonomy/iwinstall/private/config/installer.properties

Appreciate your help!!!!

Regards

Gopi

gopi123

sorry we are running like this.

I am running the command like this

./SilentInstall.sh /ts_install/temp_install/IWOVInstaller-Linux-7.4.1.0.0.bin /usr/Autonomy/iwinstall/private/config/installer.properties

Regards

Gopi

nipper

OK, you need to install the foundation libraries, common services, etc first.

But you *reallly* should shoud if you can use the GUI installer. You would have been done by now.

gopi123

We are login to linux box through SSH and trying to install. When we tried to install it says GUI is not available so we went for sielnt installation.

How to install GUI in Linux is there any way to install like that. Please help me on that.

Regards

Gopi

nipper

2 prerequisites

1, you need the X libraries on the Linux server. Try this command:

locate xterm

if it returns with a path, then you should have it loaded.

2, you need an X server on your PC, Cygwin is a good one, you can download it and it will display the GUI for you.

Finally, if you are using PUTTY to SSH in, then configure it to forward X windows like this:

gopi123

We cannot install X windows which is not allow in our organization.

Please let me know is there any other way to avoid this issue.

Regards

Gopi

nipper

A lot of trial and error. Silent install is quite error prone. I have gotten it to work but it takes a lot of time.

You do not appear to have installed the IR, common services, foundation, etc. Those must go first.

Tell your boss because of the stupid (and arbitrary) policy of no X windows this will take you much longer than it should.

After the 1st time I got it to work, I realized I had a mistake and had to wipe everything and run it again.

gopi123

Can you let me know is this issue may occur with Teamsite package files as well.

These are the below files I downloaded from TeamSite products.

[root@bvasndd03 temp_install]# ls -ltr
total 453396
-rwxrwxrwx 1 root root 75904458 Aug 11 15:35 IWOVInstaller-Linux-7.4.1.0.0.bin
-rwxrwxrwx 1 root root 388364924 Aug 11 16:28 IWOVTeamSite-Linux-7.4.1.1.iwpkg
-rw-r--r-- 1 root root 80 Aug 15 09:43 IWOVTeamSite-Linux-7.4.1.iwpkg.md5sum

I also cheched the checksum of iwpkg and md5sum file. Below are the results.

[root@bvasndd03 temp_install]# md5sum IWOVTeamSite-Linux-7.4.1.1.iwpkg
6ff4a8a79e3203f4f58bf74d586c268f IWOVTeamSite-Linux-7.4.1.1.iwpkg

[root@bvasndd03 temp_install]# cat IWOVTeamSite-Linux-7.4.1.iwpkg.md5sum
b7a43b4797480a91d35c55fd1a960c9b RQA-Build140-IWOVTeamSite-Linux-7.4.1.0.iwpkg

Below are the components trying to install in our Linux box.

COMPONENT_UNIQUE_IDLIST=pkg\: n[FoundationLibraries], v[8.0.2.0.0], i[false], cat[Base Components]&pkg\: n[ApplicationContainer], v[8.0.2.0.0], i[false], cat[Base Components]&pkg\: n[CommonServices], v[7.4.1.0.0], i[false], cat[Base Components]&pkg\: n[CommonServicesClient], v[7.4.1.0.0], i[false], cat[Base Components]&pkg\: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg\: n[InterwovenAdministrationConsole], v[7.4.1.0.0], i[false], cat[Web Content Management]&pkg\: n[CoreFramework], v[8.0.4.1.0], i[false], cat[Enterprise Content Management]&pkg\: n[TeamSiteUI], v[7.4.1.0.0], i[false], cat[Web Content Management]

We have used to run the package in both ways:-

[root@bvasndd03 temp_install]# ./IWOVInstaller-Linux-7.4.1.0.0.bin -f /usr/Autonomy/iwinstall/private/con
fig/installer.properties

[root@bvasndd03 Autonomy]# ./SilentInstall.sh /ts_install/temp_install/IWOVInstaller-Linux-7.4.1.0.0.bin /usr/Autonomy/iwinstall/private/config/installer.properties

Pleaase attached the installer.log and properties file and let us know what may be the issue.

nipper

Complain to your boss about not being able to use X windows.

You will be lucky to have this installed by hte end of next week.

You need to complete EVERYTHING in the installer.properties - do not assume that if you do not know what it is, you don't need it.

# IR Information #
##################
# Leave these values blank unless needed
# Registry hostname
IRHOST=
# Registry port
IRPORT=
# If SSL is used (future implementation)
IRSSL=

# JBoss (Application Container) port (e.g., 9080)
jbosshttp=8080

gopi123

I have updated the IR information like this. Is that file. I will run and see what will happen.

##################

# IR Information #

##################

# Leave these values blank unless needed

# Registry hostname

IRHOST=

# Registry port

IRPORT=

# If SSL is used (future implementation)

IRSSL=

# JBoss (Application Container) port (e.g., 9080)

jbosshttp=8080

nipper

IRHOST and IRPOR are not optional. They are required.

Again, I tell you, go tell your boss you must have X windows or it will take another week or he hires someone who as done it before. Autonomy will send a consultant to help if you pay them. It won't be cheap.

gopi123

X windows is against the policy in this oraganization so we cannot use that one.

Please tell me by seeing the error what may be the issue.

2014-08-15 12:49:53,237 ERROR com.interwoven.wcm.install.framework.ComponentInstallRelationshipManager - ComponentInPackage.generateDisabledTipWith() could not generate a tip for pkg: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]

2014-08-15 12:49:53,238 ERROR com.interwoven.wcm.install.framework.ia.Driver - Pre-install component selection failed. Component is not available for selection: pkg: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]

Reason:

com.interwoven.wcm.install.util.InstallException: Pre-install component selection failed. Component is not available for selection: pkg: n[TeamSite], v[7.4.1.0.0], i[false], cat[Web Content Management]

Reason:

at com.interwoven.wcm.install.framework.PreInstall.selectComponentsFrom(PreInstall.java:387)

at com.interwoven.wcm.install.framework.PreInstall.runPreInstallTask(PreInstall.java:260)

at com.interwoven.wcm.install.framework.ia.Driver.preInstallPhase(Driver.java:828)

at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:354)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

2014-08-15 12:49:53,240 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

2014-08-15 14:29:22,263 INFO com.interwoven.wcm.install.framework.InitialPhase - Initializing Interwoven Installer (version 7.4.1.0.0, build 140)

2014-08-15 14:29:22,264 INFO com.interwoven.wcm.install.framework.InitialPhase - Initialization done!

2014-08-15 14:29:22,266 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

2014-08-15 14:29:22,266 DEBUG com.interwoven.wcm.install.framework.util.InventoryUtil - inventory.xml is not available yet

2014-08-15 14:29:22,358 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

2014-08-15 14:29:22,359 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

2014-08-15 14:29:22,364 ERROR com.interwoven.wcm.install.framework.InitialPhase - Unable to parse inventory document

2014-08-15 14:29:22,366 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

2014-08-15 14:29:22,368 DEBUG com.interwoven.wcm.install.framework.ia.Driver - phase: PREINSTALL

2014-08-15 14:29:22,372 ERROR com.interwoven.wcm.install.framework.ia.Driver - installation type must not be null

java.lang.IllegalArgumentException: installation type must not be null

at com.interwoven.wcm.install.framework.ComponentSelectionManager.<init>(ComponentSelectionManager.java:152)

at com.interwoven.wcm.install.framework.ia.Driver.preInstallPhase(Driver.java:811)

at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:354)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.n(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

2014-08-15 14:29:22,374 INFO com.interwoven.wcm.install.util.Iwinstall - iwinstall location ==> /usr/Autonomy/iwinstall

Please let me know the pointers i tried no of ways but still it is telling iwinstall location. I have raised a ticket with support but no proper responsed from them and with some of the responsed i am following the same way but still same kind of error.

Appreciate your help.

Regards

Gopi

nipper

Don't know what to tell you

Wait for support, it cannot find the IR installation, foundation, etc.

Adam Stoller

You have a few options:

(best option) Get the policy changed, at least temporarily, to have X11 installed on the server so that you can install the products, and then after that they can feel free to remove the X11 software.
(next best option) Contact Support and work with them to determine how to properly setup the silent install - though my guess is that they'll try to get you to do option #1 too.
(next best option) Hire someone with experience setting up silent installations for TeamSite to come in and help you get this done.
(poor-option #1) Continue posting here hoping that someone will feel like taking the time to try to work out all the various possible things that you could be doing wrong - for free.
(poor-option #2) Continue trying to do this without posting here - you probably won't get much further but you won't have to list to people continuing to tell you that you should push for #1. Just because a company has a policy like that, doesn't mean it cannot be changed - you simply have to provide sufficient arguments for having them do so.

Kalam

Hi Gopi, The silent install is very straight forward if you have the installer.properties with correct entries. I can see that you have downloaded the following packages. The .iwpkg file you have downloaded is for TS 741 update 1 and not for the TS 741. Please download the correct IWOVTeamSite-Linux-7.4.1.0.iwpkg and place in the location. Also dont forget to remove the update 1 package. -rwxrwxrwx 1 root root 75904458 Aug 11 15:35 IWOVInstaller-Linux-7.4.1.0.0.bin -rwxrwxrwx 1 root root 388364924 Aug 11 16:28 IWOVTeamSite-Linux-7.4.1.1.iwpkg . The error is clearly showing that the components mentioned in the installer.properties are not found in the iwpkg you have downloaded. ERROR com.interwoven.wcm.install.framework.ia.Driver - Pre-install component selection failed.Component(s) could not be found in a package. Please download the correct .iwpkg and try one more time. I did silent installation for 4-5 times and it is very straight forward unless you mess the installer.properties. Also IRHOST and IRPORT is optional, if you are doing silent install of teamsite as it will default to Jboss host and Jboss port. For the other components like Search and Adv reportcenter it is required if installed on separate box. Thanks Kalam

Binettoid

Hi Gopi,

Was so wound up by what everybody seemed to have missed, that I'm just chiming in with Kalam's response here (and hopefully making it a bit more readable for future searchers):

i) You appear to be trying to install the 7.4.1.1 update, but you haven't installed the 7.4.1 product.

You need to install the full 1.3GB 7.4.1.0 iwpkg first. This, as various people have pointed out, is best done in several steps - Common Services, etc. first, TeamSite, etc. later. Refer to the documentation or search here for installation steps.

ii) Just had to agree with Nipper (even though he missed the obvious ;-)

You really need to use X11 to do the install. It seems difficult but this is really very easy and will take a lot less time than the trial-and-error approach needed to get the silent install working. I recommend Xming. Just install and then connect using SSH as normal (using Putty and the instructions Nipper posted, you can use graphical programs over this connection). There's a gotcha here about running Java -based programs (such as the TS installer) over remote X11 sessions (need to add an -XAuthority parameter) but this will save you a few days compared with Silent, especially if you follow the next point.

iii) Maybe it's just my experience because I don't see a lot of people saying this but, on Windows and Linux and with various versions of Interwoven/Autonomy/HP products, the installers just don't like customisation of e.g. ports or file/folder locations very much and will frequently fail to complete installation, even getting stuck in a loop unable to uninstall, just because you chose a custom port. Much better to select all defaults and customise later. (This is generally speaking, although there are a couple of exceptions to this rule)

iv) In ~ 10 installations of 7.4.1.1 I've never seen it come up 100% correctly after the 7.4.1 install is complete and I usually just apply the 7.4.1.1 update over the top, which seems to fix many (but not all) issues.