PLC Workflow issue

Hello,

I am getting the below error when I try to publish a page using the PLC workflow. Any immediate help is much appreciated.

Error during task execution: Review Notification Email, message: null *** START STACK TRACE *** com.interwoven.livesite.workflow.task.EmailTask.buildEnvironmentDocument(EmailTask.java:305) com.interwoven.livesite.workflow.task.EmailTask.buildSourceDocument(EmailTask.java:287) com.interwoven.livesite.workflow.task.EmailTask.buildMessageBody(EmailTask.java:255) com.interwoven.livesite.workflow.task.EmailTask.handleExecution(EmailTask.java:108) com.interwoven.livesite.workflow.task.AbstractUrlExternalTask.execute(AbstractUrlExternalTask.java:79) com.interwoven.livesite.spring.workflow.task.DelegatingUrlExternalTaskProxy.handleExecution(DelegatingUrlExternalTaskProxy.java:124) com.interwoven.livesite.workflow.task.AbstractUrlExternalTask.execute(AbstractUrlExternalTask.java:79) com.interwoven.ui.teamsite.workflow.task.URLExternalTaskCommand.execute(URLExternalTaskCommand.java:109) com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:1041) com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:864) *** END STACK TRACE *** [538536525: 11/18/15 9:19 AM

Tivin

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Comments

Rick Poulin

Your email task is configured (in spring) to read values from /etc/iw.cfg, and at least one of those parameters does not exist in that file. In other words, you'll have to look at your spring config to determine what it needs and then add those params to /etc/iw.cfg.

Adam Stoller

You also might try enabling 'debug' mode for the logger for com.interwoven.livesite.workflow.task.EmailTask to see if you get more detailed information in the logs to help you determine the problem.

Often, the issue with email tasks is that the user(s) to whom email is to be sent do not have email addresses associated with their entries in the IWHOME/conf/roles/tsusers.xml - which leads to a 'null' exception (not saying that's the case here, but...)