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WF errors migrating from TS 6.7.2 to 7.4.1

Basil Smart

Hi Guys,

A workflow has been migrated from Windows 2003 TeamSite 6.7.2 to Linux Redhat TeamSite 7.4.1. I configured datasource to use CSLocalFactory as per old environment. Workflows on both environments were built using workfow modeller. I'm getting errors below, which points to datasource and I can't seem to locate the issue. I have been searching in TeamSite/cssdk folder for any clues. Any help is greatly appreciated.

2015-11-25 11:33:04,454 ERROR [STDERR] com.interwoven.cssdk.factory.CSFactoryInitializationException: (No ClassLoaders found for: com.interwoven.cssdk.factory.CSLocalFactory)
2015-11-25 11:33:04,455 ERROR [STDERR] at com.interwoven.cssdk.factory.CSFactory.getFactory(CSFactory.java:129)
2015-11-25 11:33:04,455 ERROR [STDERR] at com.interwoven.livesite.common.cssdk.datasource.AbstractDataSource.getClient(AbstractDataSource.java:63)
2015-11-25 11:33:04,455 ERROR [STDERR] at com.interwoven.livesite.workflow.modeler.UsersWithRolesDataSource.execute(UsersWithRolesDataSource.java:79)
2015-11-25 11:33:04,455 ERROR [STDERR] at com.interwoven.datasource.core.DataSourceFactory.executeComponent(DataSourceFactory.java:279)

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Comments

Basil Smart

Issue described above was solved using CSJavaFactory instead of CSLocalFactory in Datasource.

However, I'm having another issue wher i can't change SCRIPT(DeployFilesTargetNodes) so deployment can run in a nonproduction environment. Basically I would like to change as per WFM (workflow modeller document)

from:

"development" + ( /** if production is true and there's no review, all in one step! */ ( "$IW_CV(ProductionFlag)" == "true" && "$IW_CV(ReviewFlag)" == "false" ) ? ",production" : "");

to:

"development" + ( /** if not development and there's no review, all in one step! */ ( "$IW_CV(TargetNodes)" != development" && "$IW_CV(ReviewFlag)" == "false" ) ? ("," + "$IW_CV(TargetNodes)" ) : "");

DeployFiles task is not being invoked because we are not using production node. Consequently, I need to change, but changes are not being saved. I'm wondering if this is a defect in WFM or am I doing something wrong. Your help/advice is greatly appreciated, thanks.

Adam Stoller

What you posted contains at least one syntactic error (formatted for clarity, inline comment omitted):

"development" + ( 
                 (
                      "$IW_CV(TargetNodes)" != "development" 
                   && "$IW_CV(ReviewFlag)"  == "false" 
                 ) 
                 ? ("," + "$IW_CV(TargetNodes)" ) 
                 : ""
               );

In the above, you were missing the opening double-quotes around 'development' (shown in red) - was this a typo in your post, or an actual syntactic error in your code?

Is it your intent that someone could have a TargetNode of "development" with a ReviewFlag of "true" - so that there would be a review process even for development deployments?

Also - are you sure it is "TargetNodes" (plural) rather than "TargetNode" (singular)? - I'm not looking at any actual code right now, just suggesting that you make sure of that.

Basil Smart

hi Ghoti, thanks for your reply. The typo was my error with missing quote, previously I tried to modify so it could fit neatly with minimal lines. However, now I copied directly below from WFM doc 7.4.1 pg 118 so I could show you what I'm trying to accomplish, but my changes are not saved. After saving and i return to check old value still exist from no. 8.

8. Scroll down and select SCRIPT(DeployFilesTargetNodes) and click the Edit
button.
The following content should appear:
"development" +
(
/** if production is true and there's no review, all in one
step! */
( "$IW_CV(ProductionFlag)" == "true"
&& "$IW_CV(ReviewFlag)" == "false" )
? ",production"
: ""
);
9. Change the preceding content to the following snippet:
"development" +
(
/** if not development and there's no review, all in one
step! */
( "$IW_CV(TargetNodes)" != "development"
&& "$IW_CV(ReviewFlag)" == "false" )
? ("," + "$IW_CV(TargetNodes)" )
: ""
);
10. Click Update, then click OK.

Adam Stoller

Sounds like you either forgot to click Update before clicking OK (something I dislike in the UI - it should be "Update" and "Cancel") - or you somehow lost your authentication such that the change didn't take place.

Basil Smart

Thanks Ghoti, strange workflow modeller wouldn't save my changes although I'm a master. Another master user was able to save my changes.

However, the drama continues ...now I'm encountering this error below and I can't seem to locate the cause yet. Relevant files are getting attached to workflow just before it fails to deploy. Any advice/suggestion to resolve much appreciated, thanks.

iwui/content_center.log

2015-12-03 10:03:55,935 [http-0.0.0.0-8080-23] ERROR com.interwoven.livesite.workflow.web.task.ValidationWebTask () - Error during task execution: Could not invoke method: detachFiles, reason: java.lang.NullPointerException
java.lang.RuntimeException: Could not invoke method: detachFiles, reason: java.lang.NullPointerException

WF instantion screen

Resolve Errors for Job 352365

Loading Error Information...

One or more errors occurred while executing your job. These errors are listed below. If possible, please resolve these errors and then retry the job, otherwise contact your system administrator for assistance.

Date: Thu Dec 3 10:03:58 CST 2015 Error during task execution: Could not invoke method: deployFiles, reason: java.lang.NullPointerException
Date: Thu Dec 3 10:03:55 CST 2015 Error during task execution: Could not invoke method: detachFiles, reason: java.lang.NullPointerException

Basil Smart

Guys, I have checked added relevant code in customer-teamsite-resource-config.xml that was built successfully. Now I have turned on all workflow logging (servletd loggers) from admin UI which shows 1st point of error from workflow in content_center.log below. Any advice/hint on why this error in red occured below?

2015-12-04 09:08:29,924 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - handleExecution: attaching 30 files...
2015-12-04 09:08:29,943 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - handleExecution: successfully attached files to task id: 352631
2015-12-04 09:08:29,944 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - execute: task execution complete. wrote XML response document.
2015-12-04 09:08:31,054 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved task id: 352631 from parameter: taskId
2015-12-04 09:08:31,055 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved done page: /iw-cc/base/util/close_or_home.html from parameter: donePage
2015-12-04 09:08:31,056 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - determineImmediateTransition: immediate transition: true, source: workflow variable: ImmediateTransition
2015-12-04 09:08:31,056 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - getDelegateTask: looking up delegate via bean id: workflow.task.DependencyTask
2015-12-04 09:08:31,057 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - handleExecution: dispatching to method: completeTask
2015-12-04 09:08:31,058 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - handlePostExecution: processing callback: Callback:Attach Dependencies Success for task id: 352631, name: Attach Dependencies
2015-12-04 09:08:31,058 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - handleCallback: choosing transition by name: Attach Dependencies Success
2015-12-04 09:08:31,060 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - handleCallback: cgi transition returned by CSTransitionableTask.chooseTransition; id: 352628, name: Validate Files
2015-12-04 09:08:31,060 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - handlePostExecution: successfully executed callback: Callback:Attach Dependencies Success
2015-12-04 09:08:31,060 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.DependencyWebTask () - execute: task execution complete. wrote XML response document.
2015-12-04 09:08:31,303 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved task id: 352628 from parameter: iw_taskid
2015-12-04 09:08:31,305 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved done page: /iw-cc/base/util/close_or_home.html from parameter: done_page
2015-12-04 09:08:31,305 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - determineImmediateTransition: immediate transition: true, source: workflow variable: ImmediateTransition
2015-12-04 09:08:31,306 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - getDelegateTask: looking up delegate via bean id: workflow.task.ValidationTask
2015-12-04 09:08:31,307 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - unspecified: no method parameter found in request.
2015-12-04 09:08:31,307 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - execute: task execution complete. forward: com.interwoven.livesite.common.web.ContextRedirectForwardAction{ path: /livesite/Workflow/ValidationWebTask.jsp, fullRedirect: false }
2015-12-04 09:08:31,307 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: executing ForwardAction: com.interwoven.livesite.common.web.ContextRedirectForwardAction{ path: /livesite/Workflow/ValidationWebTask.jsp, fullRedirect: false }
2015-12-04 09:08:31,665 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved task id: 352628 from parameter: taskId
2015-12-04 09:08:31,666 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved done page: /iw-cc/base/util/close_or_home.html from parameter: donePage
2015-12-04 09:08:31,666 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - determineImmediateTransition: immediate transition: true, source: workflow variable: ImmediateTransition
2015-12-04 09:08:31,667 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - getDelegateTask: looking up delegate via bean id: workflow.task.ValidationTask
2015-12-04 09:08:31,668 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - handleExecution: dispatching to method: validateFiles
2015-12-04 09:08:31,697 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - getTaskFileMap: creating task file map, initial size: 31
2015-12-04 09:08:31,697 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - getTaskFileMap: retrieved 31 of 31 files from server.
2015-12-04 09:08:31,730 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - execute: task execution complete. wrote XML response document.
2015-12-04 09:08:34,619 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved task id: 352628 from parameter: taskId
2015-12-04 09:08:34,621 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - execute: retrieved done page: /iw-cc/base/util/close_or_home.html from parameter: donePage
2015-12-04 09:08:34,621 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - determineImmediateTransition: immediate transition: true, source: workflow variable: ImmediateTransition
2015-12-04 09:08:34,622 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.action.CSWebTaskAction () - getDelegateTask: looking up delegate via bean id: workflow.task.ValidationTask
2015-12-04 09:08:34,622 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - handleExecution: dispatching to method: detachFiles
2015-12-04 09:08:34,643 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - getTaskFileMap: creating task file map, initial size: 31
2015-12-04 09:08:34,644 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.WorkflowUtils () - getTaskFileMap: retrieved 31 of 31 files from server.
2015-12-04 09:08:34,644 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - detachFiles: vpath: is not associated to task: 352628
2015-12-04 09:08:34,644 [http-0.0.0.0-8080-16] DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask () - detachFiles: detaching 4 files from the task.
2015-12-04 09:08:34,645 [http-0.0.0.0-8080-16] ERROR com.interwoven.livesite.workflow.web.task.ValidationWebTask () - Error during task execution: Could not invoke method: detachFiles, reason: java.lang.NullPointerException
java.lang.RuntimeException: Could not invoke method: detachFiles, reason: java.lang.NullPointerException

Adam Stoller

2015-12-04 09:08:34,644 [http-0.0.0.0-8080-16] 
  DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask ()
  - detachFiles: vpath:  is not associated to task: 352628
2015-12-04 09:08:34,644 [http-0.0.0.0-8080-16] 
  DEBUG com.interwoven.livesite.workflow.web.task.ValidationWebTask ()
  - detachFiles: detaching 4 files from the task.
2015-12-04 09:08:34,645 [http-0.0.0.0-8080-16] 
  ERROR com.interwoven.livesite.workflow.web.task.ValidationWebTask ()
  - Error during task execution: Could not invoke method: detachFiles, 
    reason: java.lang.NullPointerException
java.lang.RuntimeException: Could not invoke method: detachFiles, 
  reason: java.lang.NullPointerException

Perhaps you have a file referenced in the task that no longer exists in the system - this could be a directly referenced file or an indirectly referenced file via some browser-element in a DCR that is attached to the job.

You'll have to spend a bit more time debugging the situation to try to get the complete list of files associated with the job before and after the task in question.

Basil Smart

Thanks Ghoti for your response. However after opening a case with support and talking with 2 engineers they said there are many changes in the deployment task, configuration and also code of the PLC workflow in 7.4 version from 6.x version. In 6.7.2 version there was Livesite content services so the deployment task is completely different from TS 7.4 version .

They recommend that I set OOB PLC workflow completely working in 7.4.1 version and then apply customization after making a copy of it .