Installation issue - TS 6.7.2 on Red Hat Linux 6.7

Hi,

I know that support of TS 6.7.2 is now not provided by HP but as my client don't want to upgrade and want to move the RHEL from 4 to 6.7 so I am doing a PoC that if it is feasable to migrate TS 6.7.2 to RHEL 6.7

While I tried to install the TS 6.7.2 on RHEL 6.7 using root access (su - root) I am getting following issue:

WARNING: This version of TeamSite only runs on Linux ES 4 and AS 4.

-----------------------------------------------------------------

        Starting Installation of Interwoven TeamSite (R)
        tsconfig version <6.7.2 Build 69626 SYM Interwoven 20080820>
        Start Time: Wed Dec 16 01:45:06 EST 2015

        Copyright 1997-2006 Interwoven,Inc. All rights Reserved.

        Creating Interwoven TeamSite UI Daemons User (iwui)...
        Using the next available UID
        This may take a moment ...

        The user "iwui" has been created successfully.

        Creating Interwoven TeamSite Non root User group (iwts)...
        Using the next available GID
        This may take a moment ...

        The group "iwts" has been created successfully.

        Creating Interwoven TeamSite Non-Root User (iwts)...
        Using the next available UID
        This may take a moment ...

        The user "iwts" has been created successfully.

        The group "iwglobal" has been created successfully.

        Creating Interwoven TeamSite Non-OS User (iwguser)...
        Using the next available UID
        This may take a moment ...

        The user "iwguser" has been created successfully.

        Successfully checked /iw-home/ts-home content.

STEP 0: Copying platform specific files.

STEP 1: Install default IW_HOME directory.
        Creating new /etc/defaultiwhome ...
        IW_HOME is now /iw-home/ts-home
        Configuring TeamSite executables.
        This will take a few minutes.
        Configuring bin/iwabort...      FAILED!
        Please make sure that /iw-home/ts-home/bin/iwabort is writable.
        Then run: /iw-home/ts-home/install/iwcfgbin /iw-home/ts-home/bin/iwabort /iw-home/ts-home
        Configuring bin/iwaccess...     FAILED!
        Please make sure that /iw-home/ts-home/bin/iwaccess is writable.
        Then run: /iw-home/ts-home/install/iwcfgbin /iw-home/ts-home/bin/iwaccess /iw-home/ts-home
        Configuring bin/iwaccessmigrate...      FAILED!

I have received same issue while I tried to do the same on other server using sudo su - root so I thought it may be because of not using root access directly so I switched to su - root for this server.

Is this issue because of the RHEL version or may be any other issue?

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Comments

David Smith

.Looks like your POC proved that it's not going to work. I don't think even the latest version of TeamSite is certified for RHEL 6.7, let alone a version that's several years old. Your company is not very wise if they choose to use an unsupported product on an unsupported OS.

akashmishra17

Thank you Smitty!

But still I am not able to understand that why it is giving the access issues that files under bin are not writable.

If anyone has tried something like this and got same issue then we can be confirmed if this is because of RHEL 6.7

Please make sure that /iw-home/ts-home/bin/iwabort is writable.
Then run: /iw-home/ts-home/install/iwcfgbin /iw-home/ts-home/bin/iwabort /iw-home/ts-home

David Smith

You're doomed if you insist on following this track. Either convince your company to upgrade or find a very old RHEL server at the junkyard to run your unsupported software on.