Hi All,
OD 7.5.0 Base version on Windows.
In the OD server, anti-virus upgrade was done and the server was rebooted. After this we're unable to view OpenDeploy UI. When we try to start the service from Services, it's giving error stating the UI service started and stopped. Some services stop automatically if they're not used by other programs.
Deployments are working fine from this server.
The UI is on port 8081 and it's a dynamic port. Since the UI service is not started this port is unused as of now. The iwuiservletd is not started as well.
I checked the environment variables and it remains the same.
I got the following in the logs. (EventReporting is not in use for a long time.)
\od-home\AdminServer\odadmin\log\BEAT_BOX01_adminEventReporting.log
2016-02-09 22:59:22,636 [Thread-34] INFO - tried RMI connection again.
2016-02-09 22:59:23,683 [Thread-34] INFO - Connection refused to host: BEAT_BOX01; nested exception is:
java.net.ConnectException: Connection refused: connect
2016-02-09 22:59:23,683 [Thread-34] INFO - exit from BEAT_BOX01
2016-02-09 22:59:23,683 [Thread-34] INFO - Thread BEAT_BOX01 is closed.
2016-02-09 23:01:22,889 [Thread-35] INFO - no connection
\od-home\AdminServer\odadmin\log\localhost_log.2016-02-09.txt
2016-02-09 21:56:15 StandardContext[/iw/opendeploy]stopping reporting manager
2016-02-09 21:56:15 StandardContext[/iw/opendeploy]reporting manager stopped
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]report_home path:
\od-home\AdminServer\odadmin
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]log_file path:
\od-home\AdminServer\odadmin\log\BEAT_BOX01_adminEventReporting.log
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]config path:
\od-home\AdminServer\odadmin\config\odreporting.cfg
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]deployAdmin path :
\od-home\AdminServer\odadmin\config\deployAdmin.cfg
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]DeployAdmin.rmiPort1 not specified in config file.
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]Using default value for DeployAdmin.rmiPort1: 25071
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]DeployAdmin.rmiPort2 not specified in config file.
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]Using default value for DeployAdmin.rmiPort2: 25071
2016-02-09 22:14:32 StandardContext[/iw/opendeploy]starting reporting server
2016-02-09 22:14:33 StandardContext[/iw/opendeploy]WARN: Event reporting client password file not configured for secure RMI.
2016-02-09 22:14:35 StandardContext[/iw/opendeploy]reporting server started
2016-02-09 22:25:30 StandardContext[/iw/opendeploy]log_home path:
\od-home\AdminServer\odadmin
2016-02-09 22:25:30 StandardContext[/iw/opendeploy]log_file path:
\od-home\AdminServer\odadmin\log\odAdminServer.log
2016-02-09 22:25:30 StandardContext[/iw/opendeploy]URL is : file:/D:/od-home/AdminServer/servletd/work/Standalone/localhost/iw_opendeploy/loader/com/interwoven/opendeploy/ui/logConfig.properties
2016-02-09 23:02:28 StandardContext[/iw/opendeploy]stopping reporting manager
2016-02-09 23:02:28 StandardContext[/iw/opendeploy]reporting manager stopped
Couldn't find anything in other log files.
In IIS, found error stating "Could not load Java Virtual Machine". I believe this could be the issue.
I looked at the event viewer, and found three errors:
First error:
The iwodadmin service failed to start.
Second error:
Could not load the Java Virtual Machine
Third error:
The LoadLibrary function failed for the following reason: The specified module not could be found
Any pointers to set this up could be of help.
thanks,
Praveen