iwwebd does not start

Hi,

I have installed TeamSite 8.2 on Red Hat Enterprise Linux box.

The installation went through without errors. It was successful.

However I cannot login to TeamSite.

When I checked <iw-home>/local/logs/iwui

I found this in the iwwebd.log

/usr/Interwoven/TeamSite/iw-webd/bin/iwwebd: /lib/libuuid.so.1: no version information available (required by /usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so.0)
/usr/Interwoven/TeamSite/iw-webd/bin/iwwebd: /lib/libc.so.6: version `GLIBC_2.10' not found (required by /usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so.0)
/usr/Interwoven/TeamSite/iw-webd/bin/iwwebd: /lib/libc.so.6: version `GLIBC_2.9' not found (required by /usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so.0)
/usr/Interwoven/TeamSite/iw-webd/bin/iw.webd start: iwwebd could not be started

Seems like library issue.

[root@sjsv-vmredhat3-Liferay iwui]# find / -name libuuid*
/lib64/libuuid.so.1
/lib64/libuuid.so.1.2
/home/devadmin/Downloads/libuuid-1.0.3.tar.gz
/home/devadmin/Downloads/libuuid-2.24.1-3mgc30.i686.rpm
/home/devadmin/Downloads/libuuid-1.0.3
/var/lib/libuuid
/usr/lib64/libuuid.a
/usr/lib64/libuuid.so
/lib/libuuid.so.1
/lib/libuuid.so.1.2

[root@sjsv-vmredhat3-Liferay iwui]# find / -name libc.so*
/lib64/libc.so.6
/usr/lib64/libc.so
/usr/lib/libc.so
/lib/libc.so.6
/lib/i686/nosegneg/libc.so.6

[root@sjsv-vmredhat3-Liferay iwui]# find / -name libapr-1.so*
/usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so
/usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so.0.5.1
/usr/Interwoven/TeamSite/iw-webd/lib/libapr-1.so.0
/usr/lib64/libapr-1.so.0.2.7
/usr/lib64/libapr-1.so
/usr/lib64/libapr-1.so.0
/usr/lib/libapr-1.so.0.2.7
/usr/lib/libapr-1.so
/usr/lib/libapr-1.so.0

This is my system information

[root@sjsv-vmredhat3-Liferay iwui]# lsb_release -a
LSB Version:    :core-4.0-amd64:core-4.0-ia32:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-ia32:graphics-4.0-noarch Smiley Tongue rinting-4.0-amd64rinting-4.0-ia32rinting-4.0-noarch
Distributor ID: RedHatEnterpriseServer
Description:    Red Hat Enterprise Linux Server release 5.11 (Tikanga)
Release:        5.11
Codename:       Tikanga

[root@sjsv-vmredhat3-Liferay iwui]# uname -a
Linux sjsv-vmredhat3-Liferay 2.6.18-412.el5 #1 SMP Mon Aug 1 08:07:14 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux

[root@sjsv-vmredhat3-Liferay iwui]# cat /proc/version
Linux version 2.6.18-412.el5 (mockbuild@x86-029.build.eng.bos.redhat.com) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-55)) #1 SMP Mon Aug 1 08:07:14 EDT 2016
[root@sjsv-vmredhat3-Liferay iwui]# cat /etc/issue
Red Hat Enterprise Linux Server release 5.11 (Tikanga)
Kernel \r on an \m

Not sure what needs to be done to resolve the error. It seems the libraries are there but not correct version. How to get correct versions?

Are there some yum commands to get these specific missing versions above?

Thanks

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Comments

nipper

COnsifdering that RHEL 5 is not supported, I am surprised that it manifested itself in iwwebd and not some other part of the product.

From the 8.2 release notes:

Linux
Red Hat Enterprise Linux ES/AS 6.x
Red Hat Enterprise Linux ES/AS 7.x
Oracle Linux 6.5 (kernel 2.6)
(excluding Oracle 6.5 on Oracle Exalogic Cluster/Cloud Server.)

padmanabh

Thanks nipper for looking into it and precisely finding the issue.

That was it. The Linux version is not supported. I will try with Linux 6 or 7.

Thanks a lot!!