Unable to retrieve workflows in TeamSite 7.3.2 due to some javascript error

VinodGoudK

Hi,

 

I am trying to retrieve workflows in TeamSite 7.3.2 but unable to load. Just seeing "Contacting server..." and workflows never load. This is happening very recently from last week, I used to load workflows fine before.

 

I have also looked at wfm.log but did not find any errors.When I debugged with Chrome Developer tool, I am seeing the below JS error. I am not sure why ext JS error happening now.

 

Uncaught DOMException: Failed to execute 'insertAdjacentHTML' on 'Element': The provided markup is invalid XML, and therefore cannot be inserted into an XML document.
at Object.insertHtml (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:6052)
at constructor.insertRows (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:11:150217)
at constructor.onAdd (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:11:157463)
at h.Event.fire (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:3699)
at constructor.fireEvent (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:687)
at constructor.add (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:311999)
at constructor.loadRecords (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:318415)
at constructor.loadData (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:318572)
at constructor.loadData (https://tcm.qa.snapfish.com/iw-core/extjs/ext-all.js:7:342937)
at constructor.<anonymous> (https://tcm.qa.snapfish.com/iw-wfm/wfmutils.js:1:120781)

 

Is anyone facing with same issue? Please suggest how can I get rid of this error.

 

Thanks
Vinod Goud

VinodGoudK

 

Found the issue and fixed it.

 

Here is what I fixed:

 

1. When I tried to retrieve workflow models, I noticed that four workflows loaded in the popup and it got struck loading from fifth model onwards.

 

2. I have examined the response of below API call and keenly observed fifth model JSON data and suspected some issue with lastModifiedBy attribute "<no user>" ( This can be an invalid XML )

 

https://tcm.snapfish.com/iw-wfm/action/wfmGetModelFiles

 

{
    "modelName": "Configurable_Author_Assignment.ipm",
    "state": "Draft",
    "lastModifiedBy": "<no user>",
    "owner": "iwts",
    "vpath": "//qa-teamsite-1/iwadmin/main/workflowModels/WORKAREA/iw-wa/Models/Configurable_Author_Assignment
.ipm",
    "lastModificationDate": "Mon Apr 13 22:51:17 GMT-08:00 2015",
    "isModifiedInWA": false
}

 

3. Connected to the server and went to the path where that model exists and ran following commands.

 

cd 

/usr/Interwoven/iwmnt/iwadmin/main/workflowModels/WORKAREA/iw-wa/Models

chmod 664 Configurable_Author_Assignment.ipm

chmod 664 Configurable_Author_Assignment.json

 

4. Now tried to retrieve the workflow models and able to load the workflows in the popup.

 

Thanks

Vinod Goud